Sales Professional - Outside Sales

Service Corporation International; Glendale (AZ); Remote; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Sales Professional for an outside sales role. This position offers the opportunity to work from home while engaging with families to provide essential services. You'll be responsible for achieving sales targets, building community relationships, and ensuring service excellence. With a focus on teamwork and professional development, this role allows you to make a meaningful impact in the lives of families during their time of need. If you are a goal-oriented self-starter with strong communication skills, this could be the perfect opportunity for you.

Qualifications

• High school diploma or equivalent required; college coursework preferred.
• Sales experience preferred, with industry experience a plus.

Responsibilities

• Achieve monthly sales targets through effective sales skills and presentations.
• Build professional relationships within the community to generate leads.

Skills

Sales Skills

Public Speaking

CRM Systems

Computer Skills

Bilingual Abilities

Education

High School Diploma

College Coursework

Tools

CRM Software

Job description

Join to apply for the Sales Professional - Outside Sales role at Service Corporation International.

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Working from home, this role involves presenting at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales targets, developing community relationships to generate qualified leads, following up on marketing-generated leads, and establishing professional relationships with client families to ensure service excellence.

Job Responsibilities

Revenue Generation

• Attain or exceed monthly sales revenue quotas through sales skills, including presenting Dignity Memorial Personal Planning Guide electronic presentations to inform consumers about cemetery and pre-need services. Influence consumers on the benefits of pre-planning.
• Guide prospective families through cemetery grounds or mausoleums, actively listening to needs, asking questions, and discussing options. Develop understanding of each family's needs and offer tailored solutions. Provide service beyond expectations to foster future sales and promote the SCI Brand.
• Complete contracts accurately following company procedures, follow up on outstanding documents, and walk families through final contracts, addressing any questions.

Prospecting

• Initiate leads within the community, professional networks, civic, and business organizations by building professional relationships. Prospect at least 50% of workday through face-to-face interactions, door knocking, or seminars. Maintain activity records in CRM to ensure productivity, often working evenings and weekends.
• Obtain referrals from families through aftercare visits (ACV).
• Schedule sales appointments, prepare marketing materials, and cultural knowledge for appointments based on qualifying leads.

Build Relationships with Families

• Establish and maintain professional, service-oriented relationships by engaging with families, resolving concerns, and meeting commitments through honest communication and genuine concern.
• Support families during grief with acts of kindness, attending services or receptions.
• Serve as a continuous link from at-need services through aftercare, and future services to protect families.

Teamwork

• Collaborate with management and staff to provide high-quality services and improve processes.
• Share family concerns with the team.

Minimum Requirements

Education

• High school diploma or equivalent required; college coursework preferred.

License

• Funeral Director's License where required by state law.
• Life Insurance license where required by state law; company will support obtaining licensing.
• Valid driver’s license with an acceptable driving record.

Experience

• Sales experience preferred.
• Industry experience a plus.
• Experience with CRM systems a plus.

Skills and Abilities

• Computer and technology skills.
• Goal-oriented self-starter.
• Public speaking and presentation skills.
• Ability to work independently and in a team.
• Availability to work evenings and weekends.
• Bilingual abilities are a plus.