Sales Order Specialist

Kinetic Personnel Group; Anaheim (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

Kinetic Personnel Group in Anaheim, CA is seeking a Sales Order Specialist to administer sales orders, support customers, and coordinate intercompany orders within a supply chain environment. You will process orders, handle changes, manage delivery schedules, and ensure accurate entries in SAP.

The role requires 4+ years in SAP-based order processing or related B2B functions, strong problem solving and communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or GED is required.
• 4+ years of experience in sales order processing, customer service, or related B2B roles.
• Experience with SAP and database reporting tools.
• Strong problem-solving, organizational and communication skills.
• Proficiency with Microsoft Office and business software systems.

Responsibilities

• Process and track customer orders, quotes, change requests, and expedited shipments.
• Manage open order and delivery reports, identify discrepancies, and resolve issues.
• Coordinate intercompany transfer orders and communicate updates to planners and stakeholders.
• Serve as primary contact for internal sales teams and support customer inquiries.
• Maintain order documentation, process debits, credits, rebills, and other adjustments.
• Collaborate with customers, sales, production, shipping, and purchasing to meet delivery requirements.
• Generate reports, maintain records, and assist with inventory-related activities.
• Create purchase requisitions for production and office supplies.

Skills

Problem-solving

Organizational skills

Communication

Prioritization

Customer service

Education

High school diploma or GED

Tools

SAP

Microsoft Office

Database reporting tools

Job description

The Sales Order Specialist is responsible for sales order administration, customer support, and intercompany order processing within a supply chain environment. This role supports order management and purchasing activities by processing orders, handling order modifications, managing delivery schedules, coordinating transfers between locations, and ensuring accurate transaction processing in SAP.

Key responsibilities include:

• Processing and tracking customer orders, quotes, change requests, and expedited shipments.
• Managing open order and delivery reports, identifying discrepancies, and resolving order-related issues.
• Coordinating intercompany transfer orders and communicating updates to planners and stakeholders.
• Serving as a primary point of contact for internal sales teams and supporting customer inquiries.
• Maintaining order documentation, processing debits, credits, rebills, and other order adjustments.
• Collaborating with customers, sales teams, production, shipping, and purchasing departments to meet delivery requirements.
• Generating reports, maintaining records, and assisting with inventory-related activities.
• Creating purchase requisitions for production and office supplies.

Qualifications

• High school diploma or GED required.
• Minimum of 4 years of experience in sales order processing, customer service, order management, purchasing support, or a related business-to-business environment.
• Experience working SAP, strong understanding of SAP functions, and database reporting tools.
• Knowledge of inventory control, purchasing procedures, pricing, quotations, and sales order documentation.
• Strong problem-solving, organizational, and communication skills.
• Proficiency with Microsoft Office applications and business software systems.
• Ability to prioritize multiple tasks, meet deadlines, and provide excellent internal and external customer service.

$28-$34 per hour depending on experience