Sales Order Processor & Customer Experience Specialist

World Finer Foods; Bloomfield (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

World Finer Foods is seeking a detail-oriented order processor to handle a high volume of sales orders from entry to invoicing and to deliver exceptional customer service for over 300 active customers.

The ideal candidate has 2+ years of customer service experience, strong Excel and Oracle knowledge, and the ability to collaborate across departments to meet deadlines and improve processes.

Qualifications

• 2+ years of customer service or related experience.
• High School diploma or equivalent required.
• Experience with Oracle and Excel is preferred.

Responsibilities

• Process a large quantity of sales orders from order to invoice.
• Provide customer service to 300+ active customers.
• Maintain customer files and related tax forms, including 1099 compliance.
• Coordinate with warehouses, packers, and carriers to ensure timely orders.
• Issue invoices and manage EDI requirements.

Skills

Customer service

Communication

Detail oriented

Multitasking

Self-starter

Teamwork

Education

High School diploma or equivalent

Tools

Oracle

Microsoft Excel

Job description

World Finer Foods is seeking a detail-oriented order processor to handle a high volume of sales orders from entry to invoicing and to deliver exceptional customer service for over 300 active customers.

The ideal candidate has 2+ years of customer service experience, strong Excel and Oracle knowledge, and the ability to collaborate across departments to meet deadlines and improve processes.