Order & Customer Service Specialist

World-Finer-Food; Bloomfield (NJ); On-site; USD 42,000 - 66,000; Full time

Job summary

World Finer Foods in Bloomfield, NJ is seeking a Customer Service Processor to handle a high-volume order-to-invoice workflow and support 300+ active customers. Strong Excel and Oracle skills are essential, as is attention to detail and effective communication.

The role requires 2+ years in customer service, a High School diploma, and the ability to collaborate with warehouses, sales, and IT to ensure accurate orders and timely delivery.

Qualifications

• 2+ years of customer service experience.
• High School diploma or equivalent.
• Strong Microsoft Excel and Outlook skills.
• Experience with Oracle preferred.
• Excellent communication and teamwork.

Responsibilities

• Process a large quantity of sales orders from order to invoice.
• Provide customer service to over 300 active customers.
• Coordinate with warehouses, packers and carriers to resolve issues.
• Prioritize orders to meet requested by dates.
• Maintain customer files and tax forms, including 1099 compliance.

Skills

Customer service

Excel

Oracle

Prioritization

Multitasking

Self-starter

Attention to detail

Teamwork

Communication skills

Outlook

Education

High School diploma or equivalent

Tools

Oracle

Microsoft Excel

Outlook

Job description

World Finer Foods in Bloomfield, NJ is seeking a Customer Service Processor to handle a high-volume order-to-invoice workflow and support 300+ active customers. Strong Excel and Oracle skills are essential, as is attention to detail and effective communication.

The role requires 2+ years in customer service, a High School diploma, and the ability to collaborate with warehouses, sales, and IT to ensure accurate orders and timely delivery.