Order Fulfillment & Customer Service Specialist

ADP, Inc.; Bloomfield (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

World Finer Foods in Bloomfield, NJ seeks a Customer Service Processor to handle a high-volume order-to-cash process for 300+ customers. You will leverage Oracle and Excel, ensuring accurate orders, pricing and timely delivery while collaborating with warehouses and IT.

The ideal candidate has strong communication, attention to detail, and the ability to partner across departments to deliver exceptional service.

Qualifications

• 2+ years of customer service or related experience.
• Strong communication and attention to detail.
• Ability to partner with multiple departments to deliver service.
• Experience with Oracle and Excel strongly preferred.

Responsibilities

• Process a large quantity of sales orders from order to invoice.
• Provide customer service to over 300 active customers.
• Review orders for accuracy, pricing, and ship dates in Oracle.
• Coordinate with warehouses, packers and carriers to ensure timely delivery.
• Manage EDI, email and shipment documentation and invoicing.
• Handle special projects and maintain customer files and tax forms.

Skills

Excel

Oracle

Outlook

Education

High School diploma or equivalent

Job description

World Finer Foods in Bloomfield, NJ seeks a Customer Service Processor to handle a high-volume order-to-cash process for 300+ customers. You will leverage Oracle and Excel, ensuring accurate orders, pricing and timely delivery while collaborating with warehouses and IT.

The ideal candidate has strong communication, attention to detail, and the ability to partner across departments to deliver exceptional service.