Sales Ops Specialist: CRM & Data Integrity Lead

Jergens, Inc; Cleveland (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision coverage

Company-paid life insurance

Disability coverage

401(k) with profit sharing

Paid vacation 13 days + 11 holidays

Job summary

ASG, Advanced Systems Group, a division of Jergens, seeks an enthusiastic Inside Sales Representative to join our team. You will solve sales challenges and build relationships across internal teams, manufacturers reps, distributors, and customers, driving sales growth and supporting an international customer base.

This role requires ownership mindset, attention to detail, CRM/ERP experience, data hygiene, and acting as the CRM owner to improve processes and reports.

Qualifications

• Experience in inside sales, technical sales support, or customer service in a B2B environment.
• Proficient in CRM platforms (e.g., Salesforce, HubSpot) with a track record of maintaining clean data, optimizing workflows, and generating actionable reports.
• Proficient in Excel for data analysis, reporting, and commission calculations, including pivot tables, VLOOKUP/XLOOKUP, and basic macros.
• Strong analytical mindset with the ability to interpret sales data, identify trends, and make data-driven recommendations to improve sales performance and customer engagement.
• Meticulous in managing customer records, tracking sales activities, and ensuring accuracy in commission structures, pricing, and documentation.
• Excellent written and verbal communication skills, with the ability to clearly convey technical information to both internal teams and external partners.
• Proven ability to build and maintain relationships with customers, manufacturer’s reps, and distributors, while supporting their success through timely and accurate information.

Responsibilities

• Serve as the first point of contact for inbound inquiries via phone, email, and website, qualifying leads and routing them appropriately.
• Identify and cultivate sales opportunities in collaboration with outside sales, manufacturer’s reps, and distributors, especially within multi-location customer accounts.
• Provide technical support and product guidance to customers, reps, and distributors, ensuring a high level of responsiveness and accuracy.

Skills

Inside sales

CRM management

Data analysis

Communication

Team collaboration

Tools

Salesforce

HubSpot

Excel

Job description

ASG, Advanced Systems Group, a division of Jergens, seeks an enthusiastic Inside Sales Representative to join our team. You will solve sales challenges and build relationships across internal teams, manufacturers reps, distributors, and customers, driving sales growth and supporting an international customer base.

This role requires ownership mindset, attention to detail, CRM/ERP experience, data hygiene, and acting as the CRM owner to improve processes and reports.