Sales Ops Leader: Forecasting, Scheduling & Growth

PALFINGER; Schaumburg (IL); On-site; USD 105,000 - 137,000; Full time

Benefits offered by this job

401(k) with Company match

Medical insurance

Paid PTO

Job summary

PALFINGER, a leading technology and mechanical engineering company, is seeking a Sales Operations Manager in the USA to drive sales forecasting, production scheduling alignment, and CRM improvements. You will lead production planning and inside sales teams and collaborate with Sales, Operations, and Finance.

The role requires a Bachelor's degree and at least 3 years in sales operations or related fields; travel up to 35% is expected.

Qualifications

• Bachelor’s degree in Business, Finance, Sales Management, Operations, or a related field.
• Minimum of 3 years of experience in sales operations, finance, commercial excellence, or a related role, preferably within an industrial manufacturing or equipment-based organization.
• Proven experience leading, coaching, and developing high-performing teams, including performance management, talent development, succession planning, and cross-site collaboration in a matrix organization.
• Strong analytical skills with advanced proficiency in Excel, CRM platforms, reporting systems, and business intelligence tools, with the ability to translate complex data into actionable insights.
• Excellent communication, organizational, and project management skills with the ability to influence stakeholders across multiple functions.
• Willingness to travel up to 35% as business needs require; experience with channel sales, dealer networks, heavy equipment, industrial machinery, or chassis industries is preferred.

Responsibilities

• Lead sales forecasting, quota planning, and demand alignment using historical data, market trends, and input from regional sales teams.
• Partner cross-functional with Sales, Finance, Manufacturing, Supply Chain, and Logistics to align forecasts with production schedules and inventory plans.
• Manage and develop production planning and inside sales teams, providing leadership, coaching, and performance direction to ensure timely equipment delivery and backlog management.
• Drive operational excellence within inside sales processes by standardizing order entry, lead tracking, pipeline management, and quote accuracy.
• Serve as a key point of contact for scheduling coordination with customers, sales partners, and chassis suppliers to ensure specifications and delivery timing are met.
• Develop, maintain, and analyze dashboards, reports, and KPIs to provide actionable insights on sales performance, forecast accuracy, and operational efficiency.
• Own and continuously improve CRM, quoting, forecasting, and scheduling tools, ensuring data integrity and user adoption across the organization.

Skills

Excel

CRM platforms

BI tools

Education

Bachelor’s degree in Business, Finance, Sales Management, Operations

Tools

Sales forecasting tools

Scheduling tools

Job description

PALFINGER, a leading technology and mechanical engineering company, is seeking a Sales Operations Manager in the USA to drive sales forecasting, production scheduling alignment, and CRM improvements. You will lead production planning and inside sales teams and collaborate with Sales, Operations, and Finance.

The role requires a Bachelor's degree and at least 3 years in sales operations or related fields; travel up to 35% is expected.