Sales Ops Leader: Data-Driven Growth & Enablement

Double E Group; West Bridgewater (MA); On-site; USD 120,000 - 150,000; Full time

Job summary

Double E Group, a long-established manufacturing company headquartered in West Bridgewater, MA, seeks a Sales Operations Manager to strengthen customer support, sales teams, and growth. You will develop scalable processes, build analytics dashboards, and turn data into actionable forecasting and performance improvements.

You will also lead inside sales and customer service to deliver high-quality support across regions and products.

Qualifications

• 5+ years of experience in sales operations, revenue operations, or related roles.
• Proven experience leading, coaching, and developing teams in customer-facing functions.
• Experience implementing CRM systems (Salesforce) and analytics tools.
• Ability to design, implement, and improve sales processes, workflows, and performance metrics.

Responsibilities

• Build scalable sales operations processes for quoting, order flow, forecasting, and pipeline visibility.
• Set KPIs and develop dashboards to track performance and backlog.
• Lead GTM initiatives through data-driven recommendations.
• Create training, onboarding, and enablement tools for commercial teams.
• Manage inside sales and customer service teams with clear priorities and accountability.
• Align commercial processes with operations and production constraints; manage change.

Skills

Sales operations leadership

Analytics & dashboards

Cross-functional collaboration

CRM: Salesforce

Excel

BI dashboards

Project management

Change management

Customer-focused mindset

Education

Bachelor's degree in Business/Engineering/related field

Tools

Salesforce

Power BI

Tableau

ERP systems

Job description

Double E Group, a long-established manufacturing company headquartered in West Bridgewater, MA, seeks a Sales Operations Manager to strengthen customer support, sales teams, and growth. You will develop scalable processes, build analytics dashboards, and turn data into actionable forecasting and performance improvements.

You will also lead inside sales and customer service to deliver high-quality support across regions and products.