Sales Operations Architect - Boston - Data-Driven Growth

Neo; Boston (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Neo in Boston, MA is seeking a Sales Operations Manager to serve as the operational backbone of the go-to-market team. You’ll own Salesforce administration, territory/quota planning, forecasting, deal desk support, and sales reporting to keep the organization running efficiently.

This role suits a detail-oriented, analytical operator who thrives behind the scenes, owning both systems and the numbers, and collaborating with Sales, Finance/RevOps, and Marketing to hit targets.

Qualifications

• 4+ years of experience in sales operations or revenue operations, ideally in B2B SaaS.
• Hands-on Salesforce administration experience including workflow automation and data management.
• Strong analytical skills with dashboards and reports to guide decisions.
• Experience forecasting, territory planning, and quota-setting processes.
• Excellent organization and stakeholder-management abilities.
• Effective communication with sales leadership, finance, and cross-functional partners.
• Based in Boston, MA or able to relocate and work in-office full-time.

Responsibilities

• Own Salesforce administration, user management, workflow automation, and data hygiene.
• Manage sales forecasting and pipeline reporting for leadership visibility.
• Support territory design, account segmentation, and quota planning with Sales.
• Build and maintain dashboards and reports on pipeline, conversion, and quota attainment.
• Provide deal desk support including approvals and discounting.
• Own lead-to-cash process in collaboration with Marketing, Finance, and Sales.
• Manage sales tech stack and evaluate new tools as needed.
• Support sales compensation processes and plan documentation.
• Partner with Sales leadership on onboarding and enablement for new hires.
• Drive process improvements to increase sales productivity and reduce admin burden.

Tools

Salesforce

Outreach

Salesloft

Gong

LinkedIn Sales Navigator

6sense

Clari

Job description

Neo in Boston, MA is seeking a Sales Operations Manager to serve as the operational backbone of the go-to-market team. You’ll own Salesforce administration, territory/quota planning, forecasting, deal desk support, and sales reporting to keep the organization running efficiently.

This role suits a detail-oriented, analytical operator who thrives behind the scenes, owning both systems and the numbers, and collaborating with Sales, Finance/RevOps, and Marketing to hit targets.