Sales Operations Leader: Data-Driven Growth & Automation

Peirce Phelps; Center Square (PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Medical, dental, vision

HSA available

Wellness incentive program

401k w/ company match

3 weeks paid vacation

6 Sick days

9 Paid holidays + 2 floating holidays

Short and long-term disability

Life insurance

Tuition Reimbursement

Career growth and advancement

Job summary

Peirce Phelps is seeking a Commercial Sales Operations Manager to lead the inside sales function at our Blue Bell, PA headquarters. You will design, implement, and optimize sales processes, analyze performance data, and automate repetitive tasks to free reps for client engagement. This role reports to the Commercial Sales Director.

The position focuses on strategy, CRM technology, operations, and performance with cross‑functional collaboration across marketing and sales teams to drive growth.

Qualifications

• Proven experience in business operations or a similar analytical role.
• Proficiency with CRM systems and data analytics tools.
• BA/BS degree in business, finance, or a related field.
• Strong analytical capabilities, project management skills, and ability to work cross-functionally.

Responsibilities

• Manage inside sales, processes, oversee related systems and procedures.
• Track, analyze, and report on sales data to improve strategy efficiency.
• Use data to analyze customer trends.
• Research and implement new technologies and tools for the team.
• Collaborate with teams such as marketing.
• Future - managing CRM data and tools.
• Future - onboarding and training new sales team members.
• Other duties as assigned.

Skills

Organization

Project management

Team management

Problem-solving

Attention to detail

Leadership

Communication

Education

BA/BS degree

Tools

CRM systems

Data analytics tools

Job description

Peirce Phelps is seeking a Commercial Sales Operations Manager to lead the inside sales function at our Blue Bell, PA headquarters. You will design, implement, and optimize sales processes, analyze performance data, and automate repetitive tasks to free reps for client engagement. This role reports to the Commercial Sales Director.

The position focuses on strategy, CRM technology, operations, and performance with cross‑functional collaboration across marketing and sales teams to drive growth.