Sales & Ops Leader: Customer Focus & Team Growth

A&F Stores, Inc.; Indiana; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. invites an Assistant Manager to lead daily store operations, drive sales, and coach a team in a fast-paced environment. You will analyze reports, ensure outstanding customer service, and maintain visual standards while embodying our brand values.

Responsibilities include opening/closing routines, staff scheduling, training non-management staff, and merchandising, with a focus on omni-channel orders and loss prevention.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Analytical thinking

Brand knowledge

Leadership

Communication

Team coaching

Initiative

Multitasking

Detail orientation

Fast-paced environment

Education

Bachelor’s degree or supervisory experience in customer-facing role

Tools

POS systems

Job description

Abercrombie & Fitch Co. invites an Assistant Manager to lead daily store operations, drive sales, and coach a team in a fast-paced environment. You will analyze reports, ensure outstanding customer service, and maintain visual standards while embodying our brand values.

Responsibilities include opening/closing routines, staff scheduling, training non-management staff, and merchandising, with a focus on omni-channel orders and loss prevention.