Retail Sales & Operations Leader

Abercrombie & Fitch Co.; California; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day

Merchandise Discount

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Employee Assistance Program

Parental Leave

Adoption Leave

401(k) Company Match

Training and Career Development

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead store operations, drive sales via analytics, and deliver exceptional customer service.

You will supervise staff, handle scheduling and payroll, train non-management, manage visual merchandising, and ensure brand standards across omni-channel orders.

This role emphasizes teamwork, initiative, and maintaining store assets in a fast-paced environment.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and communication skills.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer service

Communication skills

Team building

Initiative

Detail-oriented

Brand awareness

Education

Bachelor’s degree or one year of supervisory experience

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to lead store operations, drive sales via analytics, and deliver exceptional customer service.

You will supervise staff, handle scheduling and payroll, train non-management, manage visual merchandising, and ensure brand standards across omni-channel orders.

This role emphasizes teamwork, initiative, and maintaining store assets in a fast-paced environment.