Retail Operations & Sales Leader

A&F Stores, Inc.; Kenwood (OH); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus

Paid Time Off

Paid Volunteer Day per year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategic thinking with day‑to‑day store operations. You will lead staff, ensure exceptional customer service, analyze sales data, manage openings and closings, and uphold visual standards in a fast‑paced environment.

This role requires a customer‑facing mindset, strong communication skills, and the ability to coach others while balancing multiple tasks. A brand‑driven approach is essential.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus and brand standards.
• Demonstrate effective communication and interpersonal skills.
• Ability to coach and develop non-management staff.
• Balance multiple tasks in a fast-paced environment.

Responsibilities

• Perform opening and closing routines and manage daily store operations.
• Supervise sales floor and stockroom with focus on customer service.
• Conduct staffing, scheduling, and payroll management.
• Train and develop non-management staff.
• Drive sales through product knowledge and brand awareness.
• Maintain visual displays and analyze sales data for decisions.
• Protect store assets and perform inventory control.
• Operate POS system and fulfill omni-channel orders.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Communication

Team building

Initiative

Detail oriented

Interpersonal skills

Coaching ability

Education

Bachelor’s degree or supervisory experience

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to blend strategic thinking with day‑to‑day store operations. You will lead staff, ensure exceptional customer service, analyze sales data, manage openings and closings, and uphold visual standards in a fast‑paced environment.

This role requires a customer‑facing mindset, strong communication skills, and the ability to coach others while balancing multiple tasks. A brand‑driven approach is essential.