Sales Ops Leader: Analytics & Strategy

Exclusive Resorts, LLC

Denver, Northern (CO, KY)

Hybrid

USD 95,000 - 140,000

Full time

5 days ago

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Job summary

Exclusive Resorts, LLC is seeking a Sales Operations Manager to lead the Sales Operations team for Exclusive Resorts and Inspirato within the Exclusive Collective. You will oversee three Sales Operations Specialists, partner with the VP of Commercial Operations, and collaborate with Sales Leadership to streamline processes and enable revenue growth.

The role focuses on reporting, analytics, CRM optimization, territory planning, lead distribution, and adoption of tools like Salesforce and

Qualifications

Bachelor's degree from a four-year college or university.
3–5 years in an operations/analytical role.
Experience in data analytics, reporting, and forecasting.
3–5 years in Sales or Business Operations, preferably in luxury or high-growth env.
Strong proficiency in Salesforce: dashboards, reports, workflows, calculated fields.
Experience with SalesLoft or similar sales engagement platforms.
Strategic thinker with solution-oriented mindset and results focus.
Exceptional analytical skills and attention to detail.
Proven ability to collaborate across teams and communicate with all levels.
Strong project and time management skills.
Proficiency in Excel, PowerPoint, Word, G Suite, and data visualization tools (PowerBI).
Comfortable in a fast-paced environment with shifting priorities.
Ability to manage detail-heavy processes while executing.

Responsibilities

Lead, mentor, and develop three Sales Operations Specialists.
Foster a culture of accountability, collaboration, and continuous improvement.
Partner with VP of Commercial Operations and Sales Leadership to support strategic initiatives.
Oversee contract creation, Salesforce opportunity setup, document generation, and approvals.
Ensure CRM data integrity and consistency.
Onboard and train sales team on Salesforce, SalesLoft, and other tools.
Ensure adoption and effective use of sales systems to increase efficiency.
Create and maintain Salesforce dashboards and reports; improve reporting efficiency.
Leverage CRM and sales data for insights and trend analysis.
Support territory planning, campaign execution, and lead distribution strategies.
Refine lead qualification processes and campaign performance evaluation.
Manage CRM and process enhancement requests; ensure optimal efficiency.
Monitor adherence to processes across the sales team; track OKRs.
Provide oversight for Charity Donation Program and Member Referral Program.