Sales Operations Lead: Strategy, Analytics & Enablement

Exclusive Resorts; Denver (CO); On-site; USD 90,000 - 140,000; Full time

Job summary

Exclusive Resorts seeks a Sales Operations Manager to lead the Sales Operations team across Exclusive Resorts and Inspirato, partnering with the VP of Commercial Operations to drive operational excellence and revenue growth.

The ideal candidate will mentor three specialists, manage CRM processes, dashboards, and analytics, and support strategic initiatives with Sales Leadership. Strong Salesforce and SalesLoft experience are essential.

Qualifications

• Bachelor's degree required in a relevant field.
• 3–5 years in operations/analytical roles with data analytics, reporting and forecasting.
• 3–5 years in Sales or Business Operations, preferably luxury or high-growth.
• Strong Salesforce expertise: dashboards, reports, workflows, fields.
• Experience with SalesLoft or similar platforms.
• Strategic, solution-oriented thinker with results focus.
• Excellent attention to detail and collaboration across teams.

Responsibilities

• Lead and mentor three Sales Operations Specialists and align with team goals.
• Partner with VP of Commercial Operations and Sales Leadership to optimize performance.
• Oversee contract creation, Salesforce setup, documents, approvals, and payment tracking.
• Ensure CRM data integrity and tool adoption across teams.
• Onboard/train team on Salesforce, SalesLoft, and enablement tools.
• Create and maintain Salesforce dashboards and reports; improve reporting efficiency.
• Provide insights and trend analysis from CRM/sales data for decisions.
• Support territory planning, campaigns, and lead distribution across Exclusive Resorts and Inspirato.
• Refine lead qualification processes and campaign performance evaluation.
• Manage CRM/process improvement requests and enforce process adherence.
• Track OKRs related to sales initiatives and team goals.
• Oversee Charity Donation Program and Member Referral Program performance.

Skills

Salesforce proficiency

SalesLoft

Analytical thinking

Cross-functional collaboration

Project management

Time management

Microsoft Excel

PowerPoint / data visualization

Communication skills

CRM reporting

Education

Bachelor's degree (B.A.) from a four-year college or university

Tools

Salesforce

SalesLoft

PowerBI

Google G Suite

Job description

Exclusive Resorts seeks a Sales Operations Manager to lead the Sales Operations team across Exclusive Resorts and Inspirato, partnering with the VP of Commercial Operations to drive operational excellence and revenue growth.

The ideal candidate will mentor three specialists, manage CRM processes, dashboards, and analytics, and support strategic initiatives with Sales Leadership. Strong Salesforce and SalesLoft experience are essential.