Sales Ops Lead: SE/SA Alignment, Remote

Docker; Seattle (WA); Hybrid; CAD 151,000 - 215,000; Full time

Benefits offered by this job

Remote-first

Flexible schedule

Generous PTO

Home office stipend

Tech stipend US$100/mo

Learning stipend

Parental leave

Equity for all full-time

Comprehensive benefits

Docker swag

Job summary

Docker is seeking an experienced Sales Operations Manager to lead the SE and SA Sales Ops functions. You will shape how SE & SA participate in the sales process, own related data, and drive automation and improvements across forecasting, pipeline, and territory planning.

You will partner with leadership and cross-functional teams to implement tools like Opine and Gong, maintain data quality in Salesforce, and design scalable processes for multi-region growth.

Qualifications

• 4+ years in Sales Operations, Revenue Operations, or related GTM function.
• Experience in a high growth software/SaaS company.
• Experience as Sales Ops partner to Sales Engineering or pre-sales teams.
• Strong Salesforce knowledge (reports/dashboards/opportunity management) or equivalent tools.
• Track record building KPI frameworks, dashboards, and forecasting inputs for distributed teams.
• Ability to define scalable processes and cross-team handoffs.

Responsibilities

• Support SE/SA leadership to provide tools, processes, and data for business objectives.
• Act as Sales Ops partner to leadership, translating priorities into operating plans and system requirements.
• Own SE/SA reporting and KPIs, including pipeline engagement, win rates, and bookings.
• Design and run sales processes involving SEs/SAs, including intake, routing, and handoffs to TAM.
• Maintain Salesforce data quality and ownership assignments.
• Collaborate with Business Systems to scope and test Salesforce and GTM tool changes.
• Support SE/SA capacity, headcount, and coverage modeling; align with territory design.
• Assist with quota, territory, and compensation processes for SE/SA roles.
• Work with Marketing Ops, Finance, and Business Systems on cross-functional programs.
• Lead projects from conception to release with change management.
• Identify automation opportunities including AI-driven workflows.
• Provide inputs to pipeline inspection and forecast calls.

Skills

Stakeholder influence

Sales Ops partner

KPI dashboards

Communication

Tools

Opine

Gong

Job description

Docker is seeking an experienced Sales Operations Manager to lead the SE and SA Sales Ops functions. You will shape how SE & SA participate in the sales process, own related data, and drive automation and improvements across forecasting, pipeline, and territory planning.

You will partner with leadership and cross-functional teams to implement tools like Opine and Gong, maintain data quality in Salesforce, and design scalable processes for multi-region growth.