Remote-First Sales Ops Lead — SE/SA Growth

Docker; États-Unis; À distance; USD 110 000 - 140 000; Plein temps

Résumé du poste

Docker is seeking an experienced Sales Operations Manager to lead the SE/SA operations and integrate them into our sales processes. You will own how SE/SA work shows up in our systems, data, and planning, and collaborate with Business Systems and Reporting Analytics to drive automation and improvements. This role reports to the Sr.

Director, Sales Operations. You will partner with leadership to convert priorities into operating plans, manage key GTM systems, and develop KPIs such as coverage,

Responsabilités

• Support the leadership team covering the Solutions Engineering and Solutions Architect teams to ensure they have the necessary tools, processes and data to achieve business objectives
• Act as the Sales Operations partner to leadership, turning priorities into operating plans, process changes, and systems requirements
• Be the primary stakeholder for key GTM systems such as Opine and gain a deep knowledge of these systems to assist with implementation of automation, process improvements and new initiatives
• Own SE SA related reporting and KPIs, such as coverage and ratios, engagement on pipeline, technical win rate, POC/POV conversion and cycle time, and influenced pipeline and bookings
• Design and run sales processes that involve SEs SAs, including opportunity intake, team assignment and capacity-based routing, POC/POV tracking, and handoff to TAM
• Maintain data quality in Salesforce, including technical-stage fields, SE Owner, Opportunity Team assignment, and technical win/loss reasons
• Partner with Business Systems to scope, prioritize, and test Salesforce and GTM tool changes that affect SEs (Salesforce, Gong, Opine), and drive adoption
• Support SE SA capacity, headcount, and coverage modeling, and align coverage to territory (ETM) design and the fiscal year planning cycle
• Support quota, territory, an

Connaissances

Sales Ops

Data analytics

CRM systems

Forecasting

Outils

Opine

Gong

Salesforce

Description du poste

Docker is seeking an experienced Sales Operations Manager to lead the SE/SA operations and integrate them into our sales processes. You will own how SE/SA work shows up in our systems, data, and planning, and collaborate with Business Systems and Reporting Analytics to drive automation and improvements. This role reports to the Sr.

Director, Sales Operations. You will partner with leadership to convert priorities into operating plans, manage key GTM systems, and develop KPIs such as coverage,