Sr Mid-Market Client Leader

Lenovo; North Carolina; On-site; USD 110,000 - 170,000; Full time

Job summary

Lenovo is seeking a Sr Mid-Market Client Leader in Morrisville, NC to lead a team of Mid-Market Client Managers and drive revenue across Lenovo’s devices, infrastructure, solutions, services, software, and accessories.

The role emphasizes coaching, forecasting, account planning, and executing strategic opportunities while building executive-level relationships and collaborating with cross-functional teams to deliver measurable business outcomes.

Qualifications

• BS or BA degree.
• 10+ years of relevant professional experience.
• 3+ years of previous sales team leadership and/or management.

Responsibilities

• Lead, coach, and develop a team of Mid-Market Client Managers accountable for customer acquisition, retention, expansion, and overall account health.
• Own the team’s revenue, profit, growth, and attainment objectives across Lenovo’s portfolio of devices, infrastructure, solutions, services, software, and accessories.
• Establish a disciplined operating cadence for forecasting, pipeline management, account planning, pricing governance, opportunity inspection, and execution against quarterly priorities.
• Translate segment strategy and market conditions into clear sales plays, coverage priorities, and measurable actions that improve productivity and accelerate growth.
• Build a high-performance culture through regular coaching, talent development, performance management, recognition, and succession planning.
• Guide complex and strategic opportunities from qualification through close, removing barriers, coordinating resources, and ensuring customer needs are addressed with relevant, outcome-based solutions.
• Strengthen executive-level customer relationships and participate in virtual and on-site engagements that advance strategic opportunities and long-term partnerships.
• Partner across sales, marketing, product, finance, operations, services, and channel teams to improve customer experience, resolve escalations, and deliver consistent business outcomes.
• Use data and business insights to identify risks, whitespace, and growth opportunities; communicate performance, trends, and corrective actions to senior leadership.
• Ensure adherence to company policies, business controls, pricing practices, and operational standards while continuously improving processes and team effectiveness.
• Travel approximately 10% for customer meetings, team engagements, and business reviews.

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers.
Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
At Lenovo we strive to put more innovation in the hands of more people so they can do more amazing things. We are seeking enthusiastic, career-minded professionals to join our Inside Sales Team in Morrisville, NC as a Sr Mid-Market Client Leader for our team of Mid-Market Client Managers.

Responsibilities Include

• Lead, coach, and develop a team of Mid-Market Client Managers accountable for customer acquisition, retention, expansion, and overall account health
• Own the team’s revenue, profit, growth, and attainment objectives across Lenovo’s portfolio of devices, infrastructure, solutions, services, software, and accessories
• Establish a disciplined operating cadence for forecasting, pipeline management, account planning, pricing governance, opportunity inspection, and execution against quarterly priorities
• Translate segment strategy and market conditions into clear sales plays, coverage priorities, and measurable actions that improve productivity and accelerate growth
• Build a high-performance culture through regular coaching, talent development, performance management, recognition, and succession planning
• Guide complex and strategic opportunities from qualification through close, removing barriers, coordinating resources, and ensuring customer needs are addressed with relevant, outcome-based solutions
• Strengthen executive-level customer relationships and participate in virtual and on-site engagements that advance strategic opportunities and long-term partnerships
• Partner across sales, marketing, product, finance, operations, services, and channel teams to improve customer experience, resolve escalations, and deliver consistent business outcomes
• Use data and business insights to identify risks, whitespace, and growth opportunities; communicate performance, trends, and corrective actions to senior leadership
• Ensure adherence to company policies, business controls, pricing practices, and operational standards while continuously improving processes and team effectiveness
• Travel approximately 10% for customer meetings, team engagements, and business reviews

Basic Requirements

• BS or BA degree
• 10+ years of relevant professional experience

Preferred Requirements

• 3+ years of previous sales team leadership and/or management
• Previous field (outside) sales experience and inside sales experience
• PC Industry/IT Hardware sales preferred
• Must have worked in a quota-carrying sales environment
• Excellent communication, collaboration skills, and ability to influence others.
• Demonstrated experience in showing quarter over quarter growth in sales revenue with large accounts

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.