Sales Ops: CRM, Forecasting & Dashboards

SHI International Corp.; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Diversity commitment

Professional growth

Health and wellness benefits

Technology-enabled offices

Job summary

SHI International Corp. in the United States seeks a Sales Operations Specialist to support CRM administration, data governance, intake management, forecasting, and reporting for SOS and SHI Sales International Canada.

You will coordinate CRM hygiene, develop dashboards, manage intake and resource alignment, and promote standard processes across Sales, Customer Success, and Partner teams to enable consistent, efficient operations.

Qualifications

• Completed Bachelor's degree in Business Administration, Business Management, Finance, Information Systems, or a related field.
• Experience with CRM administration and data governance in a sales operations context.

Responsibilities

• Coordinate CRM administration for SOS and SHI Sales International Canada, including account/opportunity ownership updates and reporting setup.
• Monitor CRM data hygiene and ensure data accuracy, completeness and forecasting readiness.
• Coordinate intake form processes, track resources, and communicate progress across SOS and stakeholders.
• Develop and maintain dashboards and reporting resources for SOS and Canada teams.
• Document workflows, SOPs, and reference materials to promote governance and efficiency.

Skills

CRM administration

Data governance

Forecasting

Reporting

Data quality

Stakeholder management

CRM hygiene

Power BI

Excel

Microsoft Dynamics CRM

Education

Bachelor's degree in Business Administration/Management/Finance/IS

Tools

Microsoft Dynamics CRM

ZoomInfo

LinkedIn Sales Navigator

Power BI

SharePoint

Teams

Outlook

Excel

Job description

SHI International Corp. in the United States seeks a Sales Operations Specialist to support CRM administration, data governance, intake management, forecasting, and reporting for SOS and SHI Sales International Canada.

You will coordinate CRM hygiene, develop dashboards, manage intake and resource alignment, and promote standard processes across Sales, Customer Success, and Partner teams to enable consistent, efficient operations.