Sales Operations Training Lead

Murata; Atlanta (GA); Hybrid; USD 68,000 - 113,000; Full time

Benefits offered by this job

Medical insurance

Hybrid schedule

401(k) match

Paid time off

Tuition reimbursement

Job summary

Murata Electronics is seeking a Sales Operations Training Specialist to design, deliver, and continually improve training for Customer Service and Sales teams, aligning workflows, tools, and business priorities.

This role supports onboarding, offers instructor-led, virtual, and on-demand sessions, and provides ongoing Q&A, office hours, and knowledge forums to drive adoption and measurable performance gains.

Qualifications

• Bachelor’s degree in Business, Communications, Education, or related field, or equivalent experience (7–10 years).
• 3+ years in Sales Operations, Customer Service, Training, or Enablement roles.
• Proven experience designing and delivering training programs for diverse audiences.
• Experience with design tools (Canva) and content authoring software (EasyGenerator, Articulate, Captivate).
• Strong understanding of sales and customer service workflows, tools, and processes.

Responsibilities

• Develop and execute a structured training cadence for Customer Service, onboarding included.
• Design and deliver instructor-led, virtual, and on-demand training sessions.
• Partner with Sales Operations to align training with current workflows and priorities.
• Provide ongoing Q&A and office hours to reinforce learning and adoption.
• Monitor training effectiveness and adjust content based on feedback and metrics.
• Deliver advanced training for Sales teams and translate workflows into actionable insights.
• Maintain training materials and ensure consistency across teams.

Skills

Communication skills

Facilitation

Presentation skills

Adaptability

Cross-functional collaboration

Education

Bachelor’s degree or equivalent

Tools

Salesforce

SAP

Canva

EasyGenerator

Articulate

Captivate

Job description

Murata Electronics is seeking a Sales Operations Training Specialist to design, deliver, and continually improve training for Customer Service and Sales teams, aligning workflows, tools, and business priorities.

This role supports onboarding, offers instructor-led, virtual, and on-demand sessions, and provides ongoing Q&A, office hours, and knowledge forums to drive adoption and measurable performance gains.