Sales & Operations Trainee: Grow with Us

DriveTime Car Sales, LLC; Toledo (OH); On-site; USD 20,664,000 - 38,022,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(K) plan

Life insurance

Job summary

DriveTime Family of Brands in Toledo, OH, is seeking motivated professionals to enhance customer experiences and support sales operations. You will greet customers, present vehicle features, explain financing basics, and nurture leads through calls, texts, and emails.

You will also assist with paperwork, showroom organization, and cross-departmental tasks to ensure a smooth journey for buyers. Ideal candidates have 1–3 years in hospitality, sales, or retail, a valid license, and the willingness

Qualifications

• Experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase, learning certification of Level 1 and 2
• Positive attitude with a willingness to learn and grow.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.

Skills

Customer service

Sales experience

Communication

Teamwork

Education

High School Diploma or GED

Associates or bachelors preferred or equivalent experience

Job description

DriveTime Family of Brands in Toledo, OH, is seeking motivated professionals to enhance customer experiences and support sales operations. You will greet customers, present vehicle features, explain financing basics, and nurture leads through calls, texts, and emails.

You will also assist with paperwork, showroom organization, and cross-departmental tasks to ensure a smooth journey for buyers. Ideal candidates have 1–3 years in hospitality, sales, or retail, a valid license, and the willingness