Sales & Operations Trainee - Fast-Paced Car Dealership

DriveTime Car Sales, LLC; Laurel (MS); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(K)

Growth opportunities

Tuition reimbursement

Wellness program

Consistent work schedule (closed onS)

Monthly bonus and contests

World-class training and development

Paid time off

Job summary

DriveTime Family of Brands is hiring a friendly, motivated Customer Service/ Sales Associate to welcome customers and guide them through vehicle options, pricing, and financing basics. You’ll work with the Sales & Operations Advisors to present features, arrange test drives, and support paperwork.

A high school diploma or GED is required, and 1–3 years in hospitality, retail or sales helps. The role emphasizes a positive attitude, reliability, and the ability to multi-task in a fast-paced

Qualifications

• High School Diploma or GED required; Associates or bachelors preferred OR equivalent experience.
• 1 - 3 years related work experience. Minimum of 1 year of experience in hospitality, sales and/or retail with a fast-paced, customer-facing environment.
• Ability to progress through a multi-phase learning certification of Level 1 and 2 with increasing responsibility for sales and operations.
• Positive attitude with a willingness to learn and grow.

Responsibilities

• Greet customers in a friendly, professional manner and create a positive dealership experience.
• Assist Sales & Operations Advisors during purchasing process including presenting vehicle features, pricing, financing basics, and dealership services to confidently assist customers.
• Follow up with internet leads, phone inquiries, and showroom guests to nurture relationships and maintain engagement.
• Schedule appointments and maintain consistent communication with prospective customers through phone calls, text and email using the expected nurture strategy.
• Support the sales team with test drives, vehicle presentations, and customer follow-up activities.
• Assist with processing paperwork including down payments, title documents, trade information, and loan paperwork.
• Support daily dealership operations by helping where needed across departments.
• Maintain vehicle inventory presentation and showroom organization.

Skills

Customer-facing experience

Sales knowledge

Education

High School Diploma or GED

Associates or Bachelor's degree preferred

Job description

DriveTime Family of Brands is hiring a friendly, motivated Customer Service/ Sales Associate to welcome customers and guide them through vehicle options, pricing, and financing basics. You’ll work with the Sales & Operations Advisors to present features, arrange test drives, and support paperwork.

A high school diploma or GED is required, and 1–3 years in hospitality, retail or sales helps. The role emphasizes a positive attitude, reliability, and the ability to multi-task in a fast-paced