Sales Operations Support Specialist

Kistler Group; Novi (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

ability to use 50 lbs

Job summary

Kistler Instrument Corporation is seeking a Sales Support Administrator in Novi, MI to deliver high-quality customer service and support for the sales operations team. The role requires handling quotes, orders, and CRM updates with a focus on accuracy and timely communication.

The position collaborates with global manufacturing plants and sales colleagues, utilizing SAP and C4C to manage orders, quotes, and inquiries in a fast-paced environment.

Qualifications

• Bachelor’s degree in related field.
• 2+ years in Customer Service or related experience.
• Experience with SAP, C4C or related ERP/CRM system.
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Knowledge of Export Compliance Procedures.
• Ability to work independently and in a fast-paced environment.

Responsibilities

• Serve as the primary contact for non-product customer questions, order status, and tracking.
• Verify accuracy of customer quotes (prices, terms, ship/bill addresses).
• Convert quotes to orders after PO is received and verified.
• Provide delivery status updates and PO changes to customers.
• Support Inside/Outside Sales with maintaining C4C database and quote generation.

Skills

Customer service

Organizational skills

Time management

Verbal communication

Written communication

independence

Education

Bachelor's degree

Tools

SAP

C4C

Microsoft Office

Job description

Kistler Instrument Corporation is seeking a Sales Support Administrator in Novi, MI to deliver high-quality customer service and support for the sales operations team. The role requires handling quotes, orders, and CRM updates with a focus on accuracy and timely communication.

The position collaborates with global manufacturing plants and sales colleagues, utilizing SAP and C4C to manage orders, quotes, and inquiries in a fast-paced environment.