Sales & Operations Support Specialist

Sonepar; Council Bluffs (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K match

Paid time off

Tuition reimbursement

Employee development

Job summary

Echo Electric, a brand owned by Sonepar, is seeking an Office Coordinator for Sales and Operations in Council Bluffs, IA. This role combines receptionist duties with supporting shipping, deliveries, purchase orders and coordinating meetings.

You will work with the lighting and gear departments, handle daily invoicing, packing lists, and keep office supplies organized. Strong MS Office skills and clear English communication are required; experience in customer service or operations support is

Qualifications

• Previous experience in administrative, customer service, or operations support role.
• Intermediate computer skills e.g. MS Office.
• Customer-oriented mindset with a sense of urgency to prioritize tasks.
• Ability to communicate clearly in English, verbally or in writing.

Responsibilities

• Answer phone calls promptly and professionally.
• Assist with daily invoicing and billing of invoices.
• Research and resolve discrepancies on purchase orders and expedite open PO
• Process shipping manifests and reconcile packing lists against Eclipse.
• Support shipping, deliveries, and scheduling for branch meetings and events.
• Coordinate with lighting and gear departments on project data entry and scheduling.
• Maintain office supplies and assist with routine administrative tasks for the sales team.

Skills

Administrative experience

Customer service

Operations support

Clear communication

Tools

MS Office

Job description

Echo Electric, a brand owned by Sonepar, is seeking an Office Coordinator for Sales and Operations in Council Bluffs, IA. This role combines receptionist duties with supporting shipping, deliveries, purchase orders and coordinating meetings.

You will work with the lighting and gear departments, handle daily invoicing, packing lists, and keep office supplies organized. Strong MS Office skills and clear English communication are required; experience in customer service or operations support is