Sales & Operations Coordinator: Growth & Project Support

Sonepar USA, Inc.; Council Bluffs (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K match

Profit sharing

Tuition reimbursement

Safety shoe reimbursement

Employee discount

Training programs

Job summary

Echo Electric, part of Sonepar, is seeking an Office Coordinator for Sales and Operations in Council Bluffs, IA to support branch functions, shipping, deliveries, purchase orders, and meetings.

The role combines receptionist duties with purchasing, billing, and project coordination across lighting and gear departments. Strong MS Office skills and clear English communication are required, with attention to detail and a customer-focused mindset.

Qualifications

• Previous experience in administrative, customer service, or operations support role.
• Intermediate MS Office skills and ability to operate a computer and phone.
• Customer-oriented mindset with clear English communication.
• Sense of urgency, prioritization, and attention to detail.

Responsibilities

• Answer phone calls in a timely manner.
• Assist with daily billing of invoices.
• Research and resolve discrepancies on purchase orders.
• Expedite open purchase orders.
• Assist with factory return items and defectives.
• Manage freight billing and related charges.
• Rebill/credit customer tickets when needed.
• Receive and reconcile packing lists against Eclipse records.
• Process daily shipping manifest.
• Support lighting and gear departments with project data entry.
• File paperwork as needed.
• Schedule and coordinate internal meetings, vendor visits, and branch events.
• Maintain office supplies and common areas to support productivity.
• Perform other administrative tasks for the sales team.

Skills

Administrative experience

Customer service

Operations support

Tools

Eclipse

Job description

Echo Electric, part of Sonepar, is seeking an Office Coordinator for Sales and Operations in Council Bluffs, IA to support branch functions, shipping, deliveries, purchase orders, and meetings.

The role combines receptionist duties with purchasing, billing, and project coordination across lighting and gear departments. Strong MS Office skills and clear English communication are required, with attention to detail and a customer-focused mindset.