Dynamic Office Coordinator — Sales & Operations

Sonepar USA, Inc.; Council Bluffs (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employer paid disability and life

401K match

Profit sharing

Tuition reimbursement

Shoe reimbursement

Employee discount

Training opportunities

Job summary

Echo Electric, a brand owned by Sonepar, seeks an Office Coordinator for Sales and Operations in Council Bluffs, IA. The role includes receptionist duties and supporting branch functions—shipping, purchase orders, and meetings.

You will help ensure accurate billing, smooth shipments, and organized project data entry. We offer comprehensive benefits and a supportive, growth minded culture within a leading electrical distributor.

Qualifications

• Previous experience in administrative, customer service, or operations support role.
• Intermediate computer skills e.g. MS Office and ability to operate a computer and phone.
• Customer-oriented mindset when interacting with internal and external customers.
• Sense of urgency to complete tasks with prioritization.
• Attention to detail and accuracy in work.
• Clear verbal and written communication in English.

Responsibilities

• Answer phone calls in a timely manner and direct inquiries.
• Assist with daily billing of invoices and purchase orders.
• Research and solve discrepancies on purchase orders.
• Expedite open purchase orders and process shipping manifests.
• Support with factory return items and defects processing.
• Assist with freight billing and rebilling of customer tickets.

Skills

Administrative support

Customer service

Operations support

Data entry

MS Office

Tools

Eclipse

Job description

Echo Electric, a brand owned by Sonepar, seeks an Office Coordinator for Sales and Operations in Council Bluffs, IA. The role includes receptionist duties and supporting branch functions—shipping, purchase orders, and meetings.

You will help ensure accurate billing, smooth shipments, and organized project data entry. We offer comprehensive benefits and a supportive, growth minded culture within a leading electrical distributor.