Sales Operations & Submittals Specialist

BORNQUIST INCORPORATED; East Moline (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Program

Disability Insurance

Employee Discounts

Paid Time Off

Job summary

Bornquist, a premier Manufacturer's Representative in Chicagoland, seeks a Sales Administrator to support multiple departments with submittals, quotes, and project documentation. You will ensure accurate order entry, maintain CRM records, and assist with literature distribution and vendor coordination.

The role emphasizes excellent customer service, effective communication, and strong organizational abilities. Familiarity with Prophet 21 ERP and MS Office is preferred.

Qualifications

• High school diploma or GED; related experience acceptable.
• AA or equivalent from a two-year college preferred, or 6 months to 1 year related experience.
• Proficiency with Prophet 21 ERP and MS Office required.

Responsibilities

• Review orders prior to release ensuring all contract components, pricing, approvals and documents are present.
• Manage quote requests and distribute to Inside/Estimators/Outside Sales.
• Follow up with customers to determine project quote status.
• Oversee literature inventory and distribute to customers.
• Register customers and BI staff for classes and events.
• Update CRM with opportunities, tasks and activities, attaching quotes and documents.
• Collect submittals and IOMs from vendors and share with customers.
• Monitor sales email and distribute responsibilities as needed.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Listening skills

Education

High school diploma or GED

AA/Associate degree preferred

Tools

Prophet 21 (Epicor)

Microsoft Office

Job description

Bornquist, a premier Manufacturer's Representative in Chicagoland, seeks a Sales Administrator to support multiple departments with submittals, quotes, and project documentation. You will ensure accurate order entry, maintain CRM records, and assist with literature distribution and vendor coordination.

The role emphasizes excellent customer service, effective communication, and strong organizational abilities. Familiarity with Prophet 21 ERP and MS Office is preferred.