Sales Operations Specialist: SOPs, Data & Salesforce

Kapitus; New Jersey; On-site; USD 64,000 - 103,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Account

Lifestyle Spending Account

Company Paid Insurance

Tuition Reimbursement

401K match

Paid Time Off

Travel Reimbursement

LifeBalance Program

Plum Benefits Discount Program

Job summary

Kapitus is seeking a Sales Operations Generalist to support and optimize sales processes, systems, and data. You will create SOPs, maintain policy docs, and ensure data integrity in Salesforce while assisting with day-to-day operations and cross-functional projects.

The role emphasizes process improvement, documentation, and collaboration with the Sales Enablement Director and teams across the organization. Remote-friendly with a strong benefits package.

Qualifications

• 2+ years of experience in sales operations, administration, or a related support role.
• Proficiency in Salesforce for basic data entry and navigation.
• Experience using Jira to track tasks and workflows.
• Strong organizational skills and attention to detail.
• Excellent communication skills and ability to multitask.

Responsibilities

• Create SOPs to document and standardize sales workflows.
• Develop and maintain policy documentation for the sales function.
• Review sales processes to improve efficiency.
• Perform data entry and cleaning in Salesforce.
• Assist in creating sales operation docs and training materials.
• Assist with day-to-day sales operations tasks for consistency.
• Monitor sales processes and report adherence to policies.
• Collaborate with cross-functional teams to refine workflows.

Skills

Sales operations

Salesforce

Jira

Data entry

Communication

Tools

Salesforce

Jira

Job description

Kapitus is seeking a Sales Operations Generalist to support and optimize sales processes, systems, and data. You will create SOPs, maintain policy docs, and ensure data integrity in Salesforce while assisting with day-to-day operations and cross-functional projects.

The role emphasizes process improvement, documentation, and collaboration with the Sales Enablement Director and teams across the organization. Remote-friendly with a strong benefits package.