Sales Operations Specialist — Mastering Orders & Compliance

Neura Market; Northern (KY); Hybrid; USD 92,000 - 130,000; Full time

Benefits offered by this job

RSU

Fully-paid medical, dental, and vision

401(k) match

Paid time off

Commuter benefits

Life insurance

Short & long-term disability

Job summary

Echodyne seeks a Sales Operations Specialist to own the front end of the customer order process in the United States. You will review POs and Terms & Conditions, coordinate with Legal, Finance, and Sales to ensure commercial compliance before data enters our ERP system.

You will act as the gatekeeper between Sales and Order Management, verify pricing and terms, and track approvals to prevent delays. This exempt role offers strong benefits and growth opportunities.

Qualifications

• Sales Operations or Commercial Operations experience.
• Experience reviewing commercial documents, purchase orders, and customer T&Cs.
• Experience with CRM systems (Salesforce is a plus, but not the primary responsibility).
• Familiarity with ERP systems (SAP, Oracle, NetSuite, etc.).
• Strong attention to detail.
• Ability to work cross-functionally with Legal, Finance, Sales, and Customer Service.
• Basic contract/commercial knowledge (legal background is a plus, not required).

Responsibilities

• Reviewing customer purchase orders (POs) and Terms & Conditions before orders are accepted.
• Identifying non-standard or risky contract language.
• Coordinating approvals with Legal, Finance, Sales, Pricing, and other stakeholders.
• Ensuring approval matrices and delegation of authority are followed.
• Verifying pricing, discounts, payment terms, Incoterms, shipping terms, and commercial requirements.
• Making sure all required documentation is complete before the order enters ERP.
• Acting as the gatekeeper between Sales and Order Management to prevent downstream issues.
• Tracking approval status and ensuring timely turnaround.
• Maintaining documentation and audit trails.

Skills

Sales Operations

Commercial Operations

CRM systems

ERP systems

Attention to detail

Cross-functional collaboration

Contract/commercial knowledge

Tools

Salesforce

ERP systems

Job description

Echodyne seeks a Sales Operations Specialist to own the front end of the customer order process in the United States. You will review POs and Terms & Conditions, coordinate with Legal, Finance, and Sales to ensure commercial compliance before data enters our ERP system.

You will act as the gatekeeper between Sales and Order Management, verify pricing and terms, and track approvals to prevent delays. This exempt role offers strong benefits and growth opportunities.