Sales Operations Specialist II - Remote & Process-Driven

F5 Networks, Inc.; United States; Hybrid; USD 51,000 - 76,000; Full time

Benefits offered by this job

Bonus (incentive)

RSUs

Benefits

Job summary

F5 Networks, Inc. is seeking a Sales Operations Specialist to support field and channel sales, ensuring data integrity in Salesforce and smooth order processing.

You will coordinate with Sales, Revenue Operations, Finance, and Accounting on projects, while delivering timely responses to pre- and post-sales inquiries.

The role rewards detail-orientation, cross-functional collaboration, and a proactive mindset in a fast-paced environment, with on-site and hybrid work options.

Qualifications

• Detail oriented with ability to multitask.
• Effective written and verbal communication with cross-functional teams.
• Ability to work independently in a fast-paced environment.
• Cross-functional collaboration to drive projects to completion.
• Self-starter with strong time management.
• Focus on customer experience and exceeding expectations.
• Understanding of sales processes and order administration.
• Basic project management.
• Interest in process-improvement opportunities for business operations.
• Salesforce experience is a plus.

Responsibilities

• Process orders and resolve issues.
• Act as liaison between Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams.
• Own and execute assigned projects or programs.
• Provide communication and education on current processes and best practices.
• Answer pre- and post-sales questions from F5 sales teams and external partners.
• Research inquiries using various systems and tools.
• Coordinate high-priority customer requests.
• Ensure Salesforce data integrity.
• Identify process improvements to support business operations.
• Perform other related duties as assigned.
• Uphold F5’s Business Code of Ethics and report violations.

Skills

Detail oriented

Multi-tasking

Communication

Independent worker

Cross-functional collaboration

Time management

Customer experience

Sales processes

Project management

Salesforce knowledge

Education

BA/BS degree or equivalent work experience

Tools

Salesforce

MS Office (Outlook, Word, PowerPoint, Excel)

Job description

F5 Networks, Inc. is seeking a Sales Operations Specialist to support field and channel sales, ensuring data integrity in Salesforce and smooth order processing.

You will coordinate with Sales, Revenue Operations, Finance, and Accounting on projects, while delivering timely responses to pre- and post-sales inquiries.

The role rewards detail-orientation, cross-functional collaboration, and a proactive mindset in a fast-paced environment, with on-site and hybrid work options.