Sales Operations Specialist: Fast Quotes & Customer Impact

Ryerson Canada; Coon Rapids (MN); On-site; USD 49,000 - 74,000; Full time

Job summary

Ryerson in the United States is seeking a Sales Operations Specialist to deliver excellent customer experiences and support fast quote-to-cash processes. You will manage orders in AS400 and SAP, coordinate with internal teams, and ensure timely delivery while maintaining clear records.

The role emphasizes a customer-centric approach, strong communication, and the ability to multitask in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred; High School Diploma or GED required.
• 1–3 years of prior sales or industry experience.
• Customer-centric mentality with strong communication skills.
• Ability to multi-task and prioritize in a rapidly changing environment.

Responsibilities

• Build strong relationships with internal Ryerson colleagues and external vendors in the US.
• Create and modify orders within AS400/SAP.
• Pay close attention to details and wear multiple hats as needed.
• Keep stakeholders updated on order tracking and lead times throughout the sales process.
• Use critical thinking to solve problems and deliver products within deadlines.
• Maintain detailed records of tracking material and status.

Skills

Customer-centric mentality

Excellent communication

Multi-tasking & prioritization

Education

Bachelor’s degree or higher preferred

High School Diploma or GED required

Tools

AS400

SAP

Job description

Ryerson in the United States is seeking a Sales Operations Specialist to deliver excellent customer experiences and support fast quote-to-cash processes. You will manage orders in AS400 and SAP, coordinate with internal teams, and ensure timely delivery while maintaining clear records.

The role emphasizes a customer-centric approach, strong communication, and the ability to multitask in a fast-paced environment.