Sales Operations Specialist: Fast Quotes & Customer Focus

Ryerson Holding Corporation; Downers Grove (IL); On-site; USD 49,000 - 74,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with employer matching

Paid vacation and holidays

Disability insurance

Telehealth and wellness programs

Annual incentive plan

Job summary

Ryerson Holding Corporation in Downers Grove, IL seeks a Sales Operations Specialist to deliver exceptional customer experiences and support rapid quote generation. You will build strong internal and external relationships, process orders in AS400/SAP, and manage order tracking and lead times across the US, with a focus on accuracy and timely delivery.

The role requires a customer-centric mindset, strong written and verbal communication, and the ability to multi-task in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred or HS/GED with relevant experience.
• 1–3 years of prior sales or industry experience.
• Customer-centric mentality and strong communication skills.
• Ability to multi-task and prioritize in a dynamic environment.

Responsibilities

• Build relationships with internal and external stakeholders across the US.
• Create and modify orders in AS400/SAP.
• Keep teams informed about order status and lead times.
• Ensure timely delivery by solving problems efficiently.

Skills

Customer focus

Communication

Multitasking

Interpersonal skills

Education

Bachelor's degree preferred

High School Diploma or GED required

Tools

AS400

SAP

Job description

Ryerson Holding Corporation in Downers Grove, IL seeks a Sales Operations Specialist to deliver exceptional customer experiences and support rapid quote generation. You will build strong internal and external relationships, process orders in AS400/SAP, and manage order tracking and lead times across the US, with a focus on accuracy and timely delivery.

The role requires a customer-centric mindset, strong written and verbal communication, and the ability to multi-task in a fast-paced environment.