Sales Operations Specialist - Ecommerce

Husqvarna Group; North Salt Lake (UT); On-site; USD 65,000 - 100,000; Full time

Job summary

Husqvarna Group in North Salt Lake, UT seeks an Ecommerce Sales Operations Specialist to drive analytical and operational oversight of the Ecommerce channel. You will coordinate with supply chain, accounting, product management, and procurement, owning data-driven insights and process improvements.

The role requires 3–5 years of Amazon Vendor Central experience, strong Excel and BI skills, and the ability to work under tight deadlines with internal partners.

Qualifications

• 3-5 years managing a complex multi-brand 1P vendor catalogue on Amazon Vendor Central.
• Experience identifying opportunities to improve process efficiencies using AI tools.
• Experience with automated reporting to speed decision making.
• Experience with third-party ecommerce management agencies.

Responsibilities

• Process and manage sales orders and catalogue data systems.
• Lead setup and execution of new product launches on Amazon.com.
• Maintain customer programs with key customer and catalogue data.
• Improve SOPs to manage Amazon catalogue ASIN attributes.
• Pull and analyze KPI reporting and surface actionable insights.
• Coordinate with Amazon supply chain & operations consultant on receive goals.
• Coordinate with revenue recovery agency to reduce leakage.
• Manage Amazon invoice analysis and end-to-end dispute process.
• Oversee supply chain workflows including ASN submissions and PO confirmations.

Skills

Analytical mindset

Excel proficiency

BI/data analysis

Cross-functional collaboration

Vendor Central experience

Tools

Amazon Vendor Central dashboards

BI tooling (Power BI/Tableau)

Job description

Last date to apply: We are continuously accepting applications

Last date to apply: We are continuously accepting applications

We are seeking a highly organized and proactive Ecommerce Sales Operations Specialist to serve as essential core team member of our Ecommerce team. In this role, the incumbent will provide critical analytical and operational oversight of the Ecommerce sales channel to maximize sales process efficiencies. The ideal candidate has a strong ownership mindset for their business objectives, can work with complex data, tight deadlines, and cross-functionally with internal partner teams such as supply chain, accounting, product management, and procurement. Knowledge of Amazon 1P supply chain processes and experience working with Amazon Vendor Central dashboards and tools is required.

What You Need to Know:

• Process and manage sales orders and catalogue attribute data systems
• Lead setup and execution of new product launch on Amazon.com
• Maintain and update customer programs with key customer and catalogue data
• Challenge existing SOPs by reimagining processes to efficiently manage Amazon’s complex catalogue ASIN attributes
• Pull and analyze reporting across key metrics which include: PCOGS, fill rates, cancellation rates, receive accuracy, all chargeback types; and surface actionable insights to the team.
• Is the primary point of contact with Amazon Supply Chain & Operations program consultant and is accountable for development and execution of Receive Accuracy goals set by Amazon
• Is the primary point of contact with the revenue recovery operations agency: report progress and action plan to achieve leakage reduction goals to Sales Operation leadership
• Responsible for Amazon invoice analysis and end-to-end dispute process
• Manage and troubleshoot supply chain workflows including ASN submissions, PO confirmations, and compliance requirements.

What We Are Looking For:

• 3-5 years’ experience managing a complex multi-brand 1P vendor catalogue in Amazon Vendor Central
• 3-5 years’ experience identifying opportunities to improve process efficiencies including the use of AI tools
• 3-5 years’ experience working with BI and technology teams to identify opportunities for improved automated reporting to drive faster decision processes
• 1-3 years’ experience working with third-party ecommerce management agencies
• Strong analytical mindset with high level of comfort working in Excel; ability to wrangle data and build clean outputs.
• Experience with MS D365 a plus but not required.
• Experience with managing Lawn and Garden or Home Improvement brand assortments a plus but not required.
• Experience in hardlines assortment management a plus but not required.

Husqvarna provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.