Sales Operations Specialist - Ecommerce

Husqvarna Water Corp.; North Salt Lake (UT); On-site; USD 70,000 - 90,000; Full time

Job summary

Husqvarna Group is seeking an Ecommerce Sales Operations Specialist to drive efficient order management, catalog data handling, and launch execution on Amazon 1P. You will partner with supply chain, finance, product management, and procurement to optimize sales processes and set performance targets.

You’ll analyze key metrics, oversee invoice and chargeback workflows, and act as primary liaison with Amazon Supply Chain consultants and the revenue recovery agency to reduce leakage.

Qualifications

• 3-5 years’ experience managing a complex multi-brand 1P vendor catalogue in Amazon Vendor Central.
• 3-5 years’ experience identifying opportunities to improve process efficiencies including the use of AI tools.
• 3-5 years’ experience working with BI and technology teams to identify opportunities for improved automated reporting to drive faster decision processes.
• 1-3 years’ experience working with third-party ecommerce management agencies.
• Strong analytical mindset with high level of comfort working in Excel; ability to wrangle data and build clean outputs.
• Experience with MS D365 a plus but not required.
• Experience with managing Lawn and Garden or Home Improvement brand assortments a plus but not required.
• Experience in hardlines assortment management a plus but not required.

Responsibilities

• Process and manage sales orders and catalogue attribute data systems
• Lead setup and execution of new product launch on Amazon.com
• Maintain and update customer programs with key customer and catalogue data
• Challenge existing SOPs by reimagining processes to efficiently manage Amazon’s complex catalogue ASIN attributes
• Pull and analyze reporting across key metrics including PCOGS, fill rates, cancellation rates, receive accuracy, all chargeback types; surface actionable insights to the team
• Primary point of contact with Amazon Supply Chain & Operations program consultant; accountable for Receive Accuracy goals
• Primary point of contact with the revenue recovery operations agency; report progress and action plan to reduce leakage
• Responsible for Amazon invoice analysis and end-to-end dispute process
• Manage and troubleshoot supply chain workflows including ASN submissions, PO confirmations, and compliance requirements.

Skills

Amazon Vendor Central

BI reporting

Excel

Data analysis

Ecommerce operations

Tools

MS D365

Job description

We are seeking a highly organized and proactive Ecommerce Sales Operations Specialist to serve as essential core team member of our Ecommerce team. In this role, the incumbent will provide critical analytical and operational oversight of the Ecommerce sales channel to maximize sales process efficiencies. The ideal candidate has a strong ownership mindset for their business objectives, can work with complex data, tight deadlines, and cross-functionally with internal partner teams such as supply chain, accounting, product management, and procurement. Knowledge of Amazon 1P supply chain processes and experience working with Amazon Vendor Central dashboards and tools is required.

What You Need to Know:

• Process and manage sales orders and catalogue attribute data systems
• Lead setup and execution of new product launch on Amazon.com
• Maintain and update customer programs with key customer and catalogue data
• Challenge existing SOPs by reimagining processes to efficiently manage Amazon’s complex catalogue ASIN attributes
• Pull and analyze reporting across key metrics which include: PCOGS, fill rates, cancellation rates, receive accuracy, all chargeback types; and surface actionable insights to the team.
• Is the primary point of contact with Amazon Supply Chain & Operations program consultant and is accountable for development and execution of Receive Accuracy goals set by Amazon
• Is the primary point of contact with the revenue recovery operations agency: report progress and action plan to achieve leakage reduction goals to Sales Operation leadership
• Responsible for Amazon invoice analysis and end-to-end dispute process
• Manage and troubleshoot supply chain workflows including ASN submissions, PO confirmations, and compliance requirements.

What We Are Looking For:

• 3-5 years’ experience managing a complex multi-brand 1P vendor catalogue in Amazon Vendor Central
• 3-5 years’ experience identifying opportunities to improve process efficiencies including the use of AI tools
• 3-5 years’ experience working with BI and technology teams to identify opportunities for improved automated reporting to drive faster decision processes
• 1-3 years’ experience working with third-party ecommerce management agencies
• Strong analytical mindset with high level of comfort working in Excel; ability to wrangle data and build clean outputs.
• Experience with MS D365 a plus but not required.
• Experience with managing Lawn and Garden or Home Improvement brand assortments a plus but not required.
• Experience in hardlines assortment management a plus but not required.

Husqvarna provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Discover roles that inspire growth, challenge boundaries, and allow you to be part of something bigger. Here, you’ll find a team that values bold ideas, sustainable solutions, and collaborative growth. Whether you’re just starting your career or looking for the next big step, we offer a place where passion and purpose come together. Explore our openings and take the first step in your Husqvarna journey.

Shaping great experiences is what we do. With our passion for innovation, we create new solutions to enhance urban and green spaces used and loved by many. Transforming the way the world care for outdoor environments. For more than three centuries we have kept innovating and re-inventing our business. Today, our innovation drives us forward toward a sustainable future, turning opportunities into value for our customers. Our goal is market leadership, grounded in a vision to shape our industry and make a meaningful impact. Read more about our vision and mission here

We are an equal opportunity employer and celebrate diversity. We are committed to create an inclusive environment for all employees and candidates. Together as a team, we can bring the best ideas to life. Diversity and inclusion is about each and every one of us. We are curious, bold, and built by our differences. At Husqvarna Group, we choose to build on various perspectives to create a company that is stronger – and where we have fun together. Learn more about our diversity and inclusion journey here

We believe that business is ultimately about people, as a team, we win and grow together. Our culture is the fuel that drives us to achieve our goals, built on three culture themes: Bold: We push boundaries, take risks, and act decisively, stepping outside our comfort zones to explore new opportunities. Dedicated: We’re driven by our passion to shape great experiences - and we’ve got the dedication to follow through. Care: We put people first – our customers, our team and future generations. Care is what connects us, spurs our growth and our ability to win together Together, these values empower us to lead, adapt, and grow as a team. Learn more about our culture here