Sales Operations Specialist - Ecommerce

Husqvarna; North Salt Lake (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Husqvarna is seeking an Ecommerce Sales Operations Specialist to optimize our online sales channels. The role focuses on analytical oversight of ecommerce orders, catalogue data, and Amazon Vendor Central processes, coordinating with supply chain, finance, and product teams.

You will manage new product launches on Amazon, monitor key metrics, and drive efficiency through process improvements, data reporting, and issue resolution.

Qualifications

• 3–5 years’ experience managing a complex multi-brand 1P vendor catalogue in Amazon Vendor Central.
• Experience identifying opportunities to improve process efficiencies including AI tools.
• 3–5 years’ experience with BI and technology teams to enable automated reporting.
• 1–3 years’ experience with third-party ecommerce management agencies.
• Strong Excel proficiency and data-driven decision making.

Responsibilities

• Process and manage sales orders and catalogue attribute data systems.
• Lead setup and execution of new product launches on Amazon.
• Maintain and update customer programs with key data.
• Pull and analyze reports on PCOGS, fill rates, chargebacks, and receive accuracy.
• Serve as primary contact with Amazon Supply Chain & Operations consultant.
• Oversee invoice analysis and end-to-end dispute processes.
• Manage supply chain workflows including ASN submissions and PO confirmations.

Skills

Analytical mindset

Cross-functional collaboration

Data wrangling

Process improvement

Project coordination

Tools

Amazon Vendor Central

MS Dynamics 365

BI tools

Excel

Job description

Last date to apply:We are continuously accepting applicationsWe are seeking a highly organized and proactive Ecommerce Sales Operations Specialist to serve as essential core team member of our Ecommerce team. In this role, the incumbent will provide critical analytical and operational oversight of the Ecommerce sales channel to maximize sales process efficiencies. The ideal candidate has a strong ownership mindset for their business objectives, can work with complex data, tight deadlines, and cross-functionally with internal partner teams such as supply chain, accounting, product management, and procurement. Knowledge of Amazon 1P supply chain processes and experience working with Amazon Vendor Central dashboards and tools is required.What You Need to Know:Process and manage sales orders and catalogue attribute data systemsLead setup and execution of new product launch on Amazon.comMaintain and update customer programs with key customer and catalogue dataChallenge existing SOPs by reimagining processes to efficiently manage Amazon’s complex catalogue ASIN attributesPull and analyze reporting across key metrics which include: PCOGS, fill rates, cancellation rates, receive accuracy, all chargeback types; and surface actionable insights to the team.Is the primary point of contact with Amazon Supply Chain & Operations program consultant and is accountable for development and execution of Receive Accuracy goals set by AmazonIs the primary point of contact with the revenue recovery operations agency: report progress and action plan to achieve leakage reduction goals to Sales Operation leadershipResponsible for Amazon invoice analysis and end-to-end dispute processManage and troubleshoot supply chain workflows including ASN submissions, PO confirmations, and compliance requirements.What We Are Looking For:3-5 years’ experience managing a complex multi-brand 1P vendor catalogue in Amazon Vendor Central3-5 years’ experience identifying opportunities to improve process efficiencies including the use of AI tools3-5 years’ experience working with BI and technology teams to identify opportunities for improved automated reporting to drive faster decision processes1-3 years’ experience working with third-party ecommerce management agenciesStrong analytical mindset with high level of comfort working in Excel; ability to wrangle data and build clean outputs.Experience with MS D365 a plus but not required.Experience with managing Lawn and Garden or Home Improvement brand assortments a plus but not required.Experience in hardlines assortment management a plus but not requiredHusqvarna provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.