Sales Operations Specialist

Jobtailor; Waltham (MA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Jobtailor in the United States is seeking a detail-oriented candidate to support Relationship Sales Managers. You will research hardware/software offerings, prepare quotes and proposals, and manage statements of work to maximize profitability.

Strong CRM and data skills help coordinate vendor communications and drive solutions for clients. The role requires an undergraduate degree and the ability to work in a hybrid office, with emphasis on self-management, reliability, and precise

Qualifications

• University undergraduate degree required.
• Degree fields preferred include Business Admin, Data Analytics, STEM.
• Baseline understanding of computer hardware, software, and IT ecosystem.
• Hybrid office model with strong self-management and reliability.
• Attention to detail, organization, and clear communication.
• Proficiency with spreadsheets and CRM or database entry is a plus.
• Resume + cover letter in PDF + responses to three questions required.
• Authorized to work in the United States full-time without restriction.

Responsibilities

• Collaborate with Relationship Sales Managers on daily tasks.
• Perform product and technology research on hardware, software, and services offerings.
• Write quotes, build proposals, and manage statements of work to maximize company profit.
• Communicate with vendors and clients.
• Coordinate online meetings, technical demonstrations, and conferences.
• Manage sales and order logistics.
• Recommend products and upsell solutions to vendors and clients.
• Populate and maintain CRM tools with accurate information.
• Handle vendor partner administration and track deliverables.
• Serve as an operational liaison between the corporate office, sales teams, and remote staff.
• Build familiarity with vendors and solution-stack technologies.
• Understand trends in storage, networking, data protection, archiving, and infrastructure.
• Understand solutions including HPC, ML, AI, bioinformatics, and life sciences.
• Understand and execute corporate and sales management goals and objectives.

Skills

CRM Tool Proficiency

Proposal Management

Vendor Communication

Data Analytics Understanding

Organizational Skills

Education

Bachelor's degree (Business Admin, Data Analytics, STEM, or related)

Tools

Excel

Google Sheets

CRM Software

Job description

• Collaborate with Relationship Sales Managers on daily tasks
• Perform product and technology research on hardware, software, and services offerings
• Write quotes, build proposals, and manage statements of work to maximize company profit
• Communicate with vendors and clients
• Coordinate online meetings, technical demonstrations, and conferences
• Manage sales and order logistics
• Recommend products and upsell solutions to vendors and clients
• Populate and maintain CRM tools with accurate and timely information
• Handle vendor partner administration, tracking partner deliverables and operational requests
• Serve as an operational liaison between the corporate office, sales teams, and remote staff
• Build familiarity with vendors and solution-stack technologies
• Build familiarity with trends in storage, networking, data protection, digital archiving, and infrastructure technologies
• Understand solutions including high performance computing, machine learning, artificial intelligence, bioinformatics, and life sciences
• Understand and execute corporate and sales management goals and objectives

Requirements

• University undergraduate degree required
• Business Administration, Data Analytics, STEM, or related fields preferred
• Baseline understanding of computer hardware, software, and the general IT ecosystem
• Ability to work effectively in a hybrid office model, demonstrating strong self-management, reliability, and focus when working independently
• Exceptional attention to detail, strong organizational skills, and clear written and verbal communication
• Ability to multitask efficiently, meet deadlines, and consistently execute detailed operational processes
• Proficiency with spreadsheets (e.g., Excel/Google Sheets) and familiarity with CRMs or database entry is a strong plus
• Applicants must submit a resume and cover letter in PDF format, including responses to the three specified questions
• Must be legally authorized to work in the United States on a full-time basis for any employer without restriction
• Background check consent may be required

Core Competencies

Demonstrates strong organizational skills and attention to detail while managing sales logistics, proposals, and vendor communications. Proficient in CRM tools and spreadsheet applications, with a solid understanding of IT solutions and technologies.

Highest-signal resume keywords

• CRM Tool Proficiency
• Sales Proposal Management
• Vendor Communication
• Data Analytics Understanding
• Organizational Skills

Hard Skills

• Product Research
• Proposal Writing
• Order Logistics Management
• Data Protection Solutions
• High Performance Computing
• Machine Learning
• Artificial Intelligence
• Bioinformatics
• Spreadsheet Proficiency
• Database Entry

Soft Skills

• Attention to Detail
• Self-Management
• Reliability
• Clear Communication
• Multitasking

Industry Keywords

• IT Ecosystem
• Storage Technologies
• Networking
• Digital Archiving
• Infrastructure Technologies

Tools & Technologies

• Excel
• Google Sheets
• CRM Software