Sales Operations Specialist

NPAworldwide; McLean (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

NPAworldwide in McLean, VA seeks an experienced Sales Operations professional to manage the sales pipeline, deliver accurate forecasts, and push efficiency gains across the organization.

You will implement KPIs, deploy and administer CRM tools, and collaborate with Operations, Finance, Pre-sales, Services, and Legal to ensure aligned sales efforts. Strong data analytics and communication skills are essential for success.

Qualifications

• 5+ years of experience in sales operations, preferably global high-tech
• Bachelor's degree in business administration, industrial engineering, marketing, or related field
• Experience with sales automation tools (e.g., NetSuite, Salesforce, HubSpot, CRM systems)
• Experience with data analysis tools (e.g., Excel, Tableau, SQL)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Detail-oriented and data-driven

Responsibilities

• Manage the sales pipeline and generate accurate sales forecasts.
• Develop, implement, and monitor sales KPIs and processes to maximize efficiency and performance.
• Select, deploy, and administer sales automation tools.
• Ensure alignment of sales activities with cross-functional departments (Operations, Finance, Pre-sales, Services, Legal).
• Oversee governmental administrative and compliance processes.
• Conduct in-depth analysis of sales data to identify trends for better forecasting.
• Collaborate with the sales team to design and execute campaigns.
• Support onboarding of new sales reps with CRM training and process guidance.
• Promote continuous professional development and growth of team members.

Skills

Sales operations

Forecasting

Data analysis

CRM systems

Communication

Team collaboration

Education

Bachelor's degree

Tools

NetSuite

Salesforce

HubSpot

CRM systems

Job description

What you'll do:

• Manage the sales pipeline and generate accurate sales forecasts.
• Develop, implement, and monitor sales Key Performance Indicators (KPIs) and processes to maximize efficiency and performance.
• Select, deploy, and administer sales automation tools.
• Ensure alignment of sales activities with cross-functional departments, including Operations, Finance, Pre-sales, Services, and Legal.
• Oversee, manage, and execute governmental administrative and compliance processes.
• Conduct in-depth analysis of sales data, identifying trends to inform and improve overall sales performance.
• Collaborate with the sales team to design and execute effective sales campaigns.
• Utilize research and reporting skills to analyze consumer trends and sales data for robust sales forecasting.
• Demonstrate strong financial and business acumen to evaluate sales profitability and pinpoint new opportunities. Support the onboarding of new sales representatives by providing training on CRM systems, sales processes, and essential sales tools.
• Maintain a commitment to continuous professional development and actively support the growth of other team members.

Qualifications:

• 5+ years of experience in sales operations, preferably in a global high-tech industry
• Bachelor's degree in business administration, industrial engineering, marketing, or a related field Experience with sales automation tools (e.g., NetSuite, Salesforce, HubSpot, CRM systems)
• Experience with data analysis tools (e.g., Excel, Tableau, SQL) Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Strong ability to work independently, and as part of a team.
• Detail-oriented and data-driven approach

Qualifications:

• 5+ years of experience in sales operations, preferably in a global high-tech industry
• Bachelor's degree in business administration, industrial engineering, marketing, or a related field Experience with sales automation tools (e.g., NetSuite, Salesforce, HubSpot, CRM systems)
• Experience with data analysis tools (e.g., Excel, Tableau, SQL) Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Strong ability to work independently, and as part of a team.
• Detail-oriented and data-driven approach

Why Is This a Great Opportunity:

• Manage the sales pipeline and generate accurate sales forecasts.
• Develop, implement, and monitor sales Key Performance Indicators (KPIs) and processes to maximize efficiency and performance.
• Select, deploy, and administer sales automation tools.
• Ensure alignment of sales activities with cross-functional departments, including Operations, Finance, Pre-sales, Services, and Legal.