Senior Sales Operations Manager

Jobtailor; Connecticut; On-site; USD 110,000 - 160,000; Full time

Job summary

Jobtailor is seeking a results-driven Sales Operations Manager to provide critical insights into sales activity and performance for Commercial leadership. You will lead a team to optimize revenue operations, implement pricing strategies, and drive efficiency across the sales function.

You will analyze data, develop processes, manage a Pricing Specialist team, and collaborate with sales to meet revenue targets and customer satisfaction.

Qualifications

• Bachelor's degree in business administration or related field.
• Proven experience in sales operations or a similar role in a B2B environment.
• 5+ years analytical experience in sales analysis, finance or sales planning.
• 5+ years of managing a team of direct reports.
• Experience managing multiple projects in a matrix environment and strong decision-making.
• Proficiency in CRM systems, preferably Salesforce.com.
• Knowledge of sales methodologies and KPIs.
• Travel: 10%

Responsibilities

• Provide critical insight into sales activity, performance, and trends to Commercial leadership.
• Deliver fact-based analytics to optimize revenue operations.
• Develop and implement sales processes to enhance performance and achieve revenue targets.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Lead a team responsible for optimizing sales processes, implementing sales technologies, and ensuring sales team efficiency to support business growth and customer satisfaction.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Identify and implement sales process improvements, including automation and streamlining workflows.

Skills

Sales Operations Management

Data Analysis

Team Leadership

CRM Salesforce

Revenue Optimization

Sales Forecasting

KPI Development

Project Management

Process Automation

Education

Bachelor's degree in business administration

Tools

Salesforce.com

Job description

• Provide critical insight into sales activity, sales performance, and trends to Commercial leadership.
• Deliver fact-based analytical support and recommendations to optimize revenue operations.
• Develop and implement sales processes to enhance sales performance and achieve revenue targets.
• Analyze sales data and metrics to identify trends, opportunities, and areas for improvement.
• Manage Pricing Specialist team and collaborate with sales team to execute pricing strategies.
• Generate sales reports and customer demand forecasts, providing insights and recommendations.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Identify and implement sales process improvements, including automation and streamlining workflows.
• Lead a team responsible for optimizing sales processes, implementing sales technologies, and ensuring sales team efficiency to support business growth and customer satisfaction.

Requirements

• Bachelor's degree in business administration or a related field.
• Proven experience in sales operations or a similar role in a B2B environment
• 5+ years analytical experience in sales analysis, finance or sales planning
• 5+ years of managing a team of direct reports
• Success in managing multiple, complex projects and changing priorities, making sound decisions, and working effectively in a matrix environment
• Strong analytical skills, with the ability to interpret complex data and generate actionable insights
• Proficiency in using CRM systems, preferably Salesforce.com
• Knowledge of sales methodologies and sales performance metrics and KPIs
• Travel: 10%

Core Competencies

Demonstrates expertise in sales operations, including analytical support, sales process optimization, and team management. Proficient in utilizing CRM systems and interpreting sales data to drive revenue growth and enhance customer satisfaction.

Highest-signal resume keywords

• Sales Operations Management
• Data Analysis and Interpretation
• Team Leadership and Development
• CRM Proficiency (Salesforce.com)
• Sales Process Improvement

Hard Skills

• Sales Analysis
• Revenue Optimization
• Sales Performance Metrics
• Market Research
• Sales Forecasting
• Project Management
• Sales Methodologies
• KPI Development
• Data-Driven Decision Making
• Process Automation

Soft Skills

• Analytical Thinking
• Effective Communication
• Decision Making
• Collaboration
• Adaptability

Industry Keywords

• B2B Environment
• Sales Trends
• Customer Demand Forecasts
• Pricing Strategies
• Sales Team Efficiency