Sales Operations Specialist

Boulevard; United States; Remote; USD 65,000 - 94,000; Full time

Job summary

Boulevard is seeking a Sales Operations Specialist to join their Revenue Operations team. This role involves optimizing Salesforce processes, analyzing sales data, and supporting the sales team with various tools. Ideal candidates are analytical, detail-oriented, and passionate about improving sales operations in a fast-paced environment.

Benefits

401(k) match

Flexible vacation day policy

Work from home stipend

Family planning resources

Equity opportunities

Learning and Development program

Qualifications

• Minimum of 2 years in Sales Operations or similar experience.
• Proficiency with Salesforce required.
• Strong analytical skills and ability to understand complex problems.

Responsibilities

• Support sales team tech stack with administration and optimizations.
• Analyze sales performance data for insights.
• Manage Sales Territories and create documentation for processes.

Skills

Salesforce

Excel

Data Analysis

Automation

Communication

Education

BA/BS degree

Tools

Chili Piper

Outreach

Gong

Job description

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points, enabling us to design a modern, user-friendly platform tailored to their needs. Although our roots are in hair salons, our platform serves the broader self-care industry, including salons, spas, medspas, barbershops, and more. Our technology helps our customers not only survive but thrive. Learn how we (and YOU) can make that happen.

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each detail to maximize potential, power, and impact. Do our values align with yours? Read our story and discover what we value most.

Our team values and celebrates diverse backgrounds. Being open about who we are and what we do enables us to do our best work. We believe in equal opportunity for all, and you should too.

Come Do The Best Work Of Your Life At Boulevard.

We are seeking a Sales Operations Specialist to join our thriving Revenue Operations team, scaling sales processes to meet department goals. The ideal candidate is analytical, detail-oriented, and passionate about process optimization. You will report to the Director of Revenue Operations and collaborate closely with Sales and SDR Leadership, Revenue Enablement, Salesforce Admins, and other GTM stakeholders.

What You'll Do Here

1. Support our sales tech stack (Salesforce, Chili Piper, Outreach, Gong, etc.) through administration, troubleshooting, optimization, and automation.
2. Identify opportunities and recommend improvements to enhance sales performance and tech stack efficiency.
3. Maintain and monitor Salesforce dashboards and Google Sheets tracking sales health, forecasts, pacing, and performance metrics.
4. Analyze sales data for insights and provide actionable recommendations.
5. Support ad hoc reporting and troubleshooting requests from sales leadership.
6. Collaborate with Salesforce admins and Sales Leadership to optimize Salesforce processes, rules, and data structures for productivity and reporting.
7. Assist in defining and enforcing rules of engagement, including creating and updating rules.
8. Manage Sales Territories using GeoPointe, including territory creation, assignment, and funnel distribution.
9. Document processes to scale our Sales Ops functions, involving stakeholder input and review.
10. Coordinate with Marketing and Customer Experience teams on initiatives to improve efficiency and data insights.
11. Ensure adherence to approval rules related to pricing strategies and strategic initiatives.

What You'll Need to Thrive

• At least 2 years of experience in Sales Operations or related field
• Proficiency with Salesforce is required
• Experience with Excel/Google Sheets for data analysis preferred
• Knowledge of Chili Piper, Outreach, Gong, or similar tools preferred
• Ability to leverage AI, automation, and triggers to streamline tasks
• BA/BS degree preferred but not required
• Tech-savvy with a curiosity for new tools and data
• Proactive, resourceful, and able to thrive in a fast-paced environment
• Strong analytical skills and data-driven mindset
• Excellent written and verbal communication skills
• Collaborative and capable of working with multiple stakeholders
• Empathetic with a supportive attitude towards team members
• Experience with SaaS or the beauty industry is a plus

How We’ll Take Care Of You:

The total compensation for this role ranges from $65,450 to $93,500, depending on skills and experience. We offer room for growth and advancement.

In addition, we provide comprehensive benefits including a 401(k) match, dental, medical, vision, life insurance, flexible vacation policy, fully remote work, stipends, family support resources, equity opportunities, and learning programs.

Follow our official LinkedIn page to stay updated on Boulevard news and culture!

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to diversity and inclusion. All employment decisions are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other protected status under law.