Sales Operations Specialist

Dormotech Medical, LLC; Phoenix (AZ); On-site; USD 60,000 - 85,000; Full time

Job summary

Dormotech Medical Ltd. in Phoenix, AZ seeks a Sales Operations Specialist to support the sales team with accurate CRM data, reporting, and forecasting. You will coordinate processes, manage pipelines, and ensure contracts and documentation are organized while collaborating with cross-functional teams.

The role includes dropship management, shipment coordination to clients, and developing sales tools and training materials to boost team efficiency and performance.

Qualifications

• Strong analytical skills to interpret data, create reports, and support forecasting and performance tracking.
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Responsibilities

• Maintain accurate sales data and CRM entries, generate reports, and track KPIs.
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Skills

Analytical skills

Effective communication

Customer service

Sales operations experience

CRM proficiency

Detail-oriented

Healthcare/digital health familiarity

Degree in Business/Marketing/Data Anal

Education

Associate or bachelor’s degree in Business, Marketing, Data Analytics, or a related field preferred

Tools

CRM platforms

Sales analytics tools

Job description

Company Description

Dormotech Medical Ltd. is a digital health company focused on transforming how sleep disorders are monitored and diagnosed. Its next-generation solution, DormoVision X™, is a compact, multi-channel, reusable device designed for patient-friendly self-setup at home. Built for both adult and pediatric use, it supports scalable remote diagnostics over multiple nights to make sleep studies more accessible, accurate, and efficient. Dormotech aligns with modern digital health standards by offering real-time monitoring, clinical-grade data, and a seamless patient experience. The company empowers healthcare providers to deliver better outcomes through innovative sleep diagnostics technology.

Role Description

The Sales Operations Specialist is a full-time, on-site role based in Phoenix, AZ. This position supports the sales team by maintaining accurate sales data, managing CRM entries, generating reports, and tracking key performance metrics. The specialist coordinates sales processes, assists with forecasting and pipeline management, and ensures that sales documentation and contracts are organized and up to date. The role includes collaborating with cross-functional teams, supporting customer inquiries related to sales operations, and helping refine workflows to improve efficiency. The Sales Operations Specialist also contributes to the development of sales tools, training materials, and best practices that enhance overall team performance.

Sales Operations role, including management of the dropship model, shipment coordination to clients, and direct customer communication.

Qualifications

• Strong analytical skills to interpret data, create reports, and support forecasting and performance tracking.


• Effective communication skills to collaborate with sales teams, cross-functional partners, and external stakeholders.


• Customer service capabilities to support providers and partners with timely, accurate information and issue resolution.


• Experience in sales and sales operations to manage pipelines, processes, CRM data, and documentation efficiently.


• Proficiency with CRM platforms and sales analytics tools.


• Detail-oriented and organized, with the ability to manage multiple tasks and deadlines.


• Comfort working with healthcare or medical technology products; prior experience in digital health is an advantage.


• Associate or bachelor’s degree in Business, Marketing, Data Analytics, or a related field preferred.