Sales Operations & Quotes Coordinator

Magneto & Diesel Injector Service Inc; Humble (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Magneto & Diesel Injector Service Inc in Humble, TX is seeking a Sales Representative Assistant to support the Sales team by processing orders, preparing quotes, and helping customers. The role emphasizes accuracy, responsiveness, and strong customer service.

You will handle phone orders, respond to emails, check parts availability, use company databases to locate parts, and coordinate returns and warranties with Sales Representatives.

Qualifications

• Proficiency with Microsoft Office programs.
• Typing, grammar, and basic written and verbal communication skills.
• Successful completion of pre-employment background and drug screening.
• Fosters good coworker citizenship and contributes to a positive work environment.

Responsibilities

• Process designated orders, including orders taken over the phone.
• Create and complete customer quotes, and verify web orders as needed.
• Work directly with a designated Sales Representative.
• Assist Sales Representatives with returns and warranties.
• Answer inbound calls and transfer callers to a Tech or the parts department based on customer needs.
• Check and respond to emails.
• Answer customer questions and follow up with customers.
• Check parts availability.
• Use company databases proficiently to look up parts.
• Suggest products and services to customers based on their needs.
• Ensure customer satisfaction and build excellent client relationships.
• Recognize priorities and solve problems as they come up.
• Perform other duties as assigned by supervisor.

Skills

Microsoft Office

Typing

Communication skills

Customer service

Job description

Magneto & Diesel Injector Service Inc in Humble, TX is seeking a Sales Representative Assistant to support the Sales team by processing orders, preparing quotes, and helping customers. The role emphasizes accuracy, responsiveness, and strong customer service.

You will handle phone orders, respond to emails, check parts availability, use company databases to locate parts, and coordinate returns and warranties with Sales Representatives.