Sales Operations Manager - Contracts

Moody's Corporation; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company is seeking a Sales Operations Manager - Contracts to oversee a regional team of Contract Specialists. This role involves managing the lead-to-cash process, ensuring compliance, and promoting professional development. Candidates should have a Bachelor's degree and at least 5 years of relevant experience, along with strong leadership and communication skills.

Qualifications

• At least 5 years of experience supporting quote-to-cash processes.
• Management experience, including remote teams.
• Fluency in English; additional European languages are a plus.

Responsibilities

• Manage contracts, orders, fulfillment, and customer issues.
• Lead and develop a team of 4-6 Contract Specialists.
• Ensure compliance with policies and standards.

Skills

Communication

Leadership

Interpersonal Skills

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Salesforce.com

Job description

Join to apply for the Sales Operations Manager - Contracts role at Moody's Corporation.

This position involves managing a regional team of Contract Specialists, supporting the lead-to-cash process, and ensuring compliance and operational efficiency.

Location(s):

• Charlotte, NC
• Chicago, IL
• New York, NY
• Omaha, NE
• King of Prussia, PA
• Remote - United States

Key Responsibilities:

• Manage contracts, orders, fulfillment, and customer issues.
• Lead and develop a team of 4-6 Contract Specialists.
• Ensure compliance with policies and standards.
• Handle HR activities and staffing.
• Collaborate with stakeholders on product launches and process improvements.
• Promote professional development and career growth within the team.
• Identify and address challenges impacting sales and operations.
• Maintain SOPs and build relationships with global Sales Operations Managers.
• Coordinate operational aspects of acquisitions.

Qualifications:

• Bachelor’s degree or equivalent.
• At least 5 years of experience supporting quote-to-cash processes.
• Management experience, including remote teams.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in Microsoft Office and Salesforce.com.
• Fluency in English; additional European languages are a plus.

Moody’s offers a competitive salary range for US-based roles, along with comprehensive benefits. We value diversity and are an equal opportunity employer. For accommodations or inquiries, contact [e-mail].

Additional Information:

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Sales & Business Development