Sales Operations Manager - Contracts

Moody's Corporation; New York (NY); Remote; USD 98,000 - 143,000; Full time

Job summary

A leading company seeks a Sales Operations Manager - Contracts to lead a regional team of Contract Specialists. This role involves overseeing contract processes, managing a team, and ensuring compliance with company policies. The ideal candidate will have a Bachelor's degree, significant experience in sales operations, and strong leadership skills, with a competitive salary range reflecting the role's responsibilities.

Qualifications

• At least 5 years in sales, operations, or related quote-to-cash support roles.
• Proven leadership and mentoring skills.
• Fluency in English; additional European languages advantageous.

Responsibilities

• Oversee contract drafting, order processing, and customer issue resolution.
• Manage 4-6 Contract Specialists in sales support activities.
• Coordinate with stakeholders on product launches and process improvements.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Salesforce.com

Job description

Join to apply for the Sales Operations Manager - Contracts role at Moody's Corporation.

Locations include:

• 1414 S Tryon Street, Charlotte, NC
• 120 North LaSalle, Chicago, IL
• 7 World Trade Center, New York, NY
• 1010 N. 102nd Street, Omaha, NE
• 211 South Gulph Road, King of Prussia, PA
• Remote - United States

About Moody's

At Moody's, we strive to create an inclusive environment that fosters innovation and diversity. We value relationships, curiosity, integrity, and proactive problem-solving.

Role / Responsibilities

The Operations Manager will lead a regional team of Contract Specialists supporting the lead-to-cash process, driving sales growth, and managing operational risks.

Key Responsibilities

• Oversee contract drafting, order processing, fulfillment, and customer issue resolution.
• Manage 4-6 Contract Specialists in sales support activities and enablement.
• Ensure compliance with policies and standards.
• Handle personnel and HR activities including recruitment, performance evaluations, and training.
• Coordinate with stakeholders on product launches and process improvements.
• Promote professional development and career growth within the team.
• Identify challenges impacting sales and develop solutions.
• Build relationships with stakeholders and maintain SOPs for regional consistency.
• Collaborate with global Sales Operations Managers and manage acquisition integrations.

Qualifications

• Bachelor’s degree or equivalent.
• At least 5 years in sales, operations, or related quote-to-cash support roles, with management experience.
• Proven leadership and mentoring skills.
• Excellent communication and interpersonal skills.
• Problem-solving and proactive approach.
• Proficiency in Microsoft Office and Salesforce.com.
• Fluency in English; additional European languages advantageous.

Additional Information

Salary range for US roles: $98,400 - $142,800, plus incentives and benefits. Moody’s is an equal opportunity employer and provides accommodations for applicants with disabilities or religious beliefs. For more details, visit our policies and legal notices.