Sales Operations Manager

Placements24; Queenstown (MD); Presencial; USD 36 000 - 60 000; Tempo integral

Resumo da oferta

Placements24 in Queenstown, Eastern Cape, is seeking a driven Sales Operations Manager to optimize sales processes and boost performance. You will streamline workflows, ensure data accuracy, and empower the sales team with critical insights.

The role requires strong experience with CRM platforms (Salesforce, HubSpot) and data analysis, plus proficiency in Excel or Google Sheets. You will partner with sales, marketing, and finance to align lead management and revenue recognition.

Qualificações

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 5 years of experience in sales operations, sales support, or related role.
• Proven experience with CRM systems (Salesforce, HubSpot) and other sales technology tools.
• Strong analytical skills with the ability to interpret sales data and generate insights.
• Excellent understanding of sales processes and methodologies.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to work independently and manage multiple priorities.

Responsabilidades

• Manage and optimize the sales process from lead generation to closing, ensuring efficiency and effectiveness.
• Oversee the use and administration of the company's CRM system (e.g., Salesforce, HubSpot), ensuring data integrity and user adoption.
• Develop and generate sales reports, dashboards, and performance metrics to provide insights into sales trends and opportunities.
• Collaborate with sales leadership to define sales territories, quotas, and compensation plans.
• Implement and manage sales enablement tools and technologies to support the sales team.
• Identify areas for process improvement within the sales operations function and implement solutions.
• Assist in sales forecasting and pipeline management activities.
• Provide training and support to the sales team on sales processes, tools, and best practices.
• Coordinate with marketing and finance teams to ensure alignment on lead management and revenue recognition.
• Monitor sales performance against targets and identify deviations, proposing corrective actions.
• Ensure compliance with sales policies and procedures.

Conhecimentos

CRM proficiency

Data analysis

Excel/Sheets

Project management

Communication

Team collaboration

Formação académica

Bachelor's degree in Business Administration

Ferramentas

Salesforce

HubSpot

Descrição da oferta de emprego

About the Role

Our client, a dynamic provider of business solutions, is seeking a highly organized and analytical Sales Operations Manager to optimize its sales processes and performance in Queenstown, Eastern Cape . This role is integral to supporting the sales team's effectiveness by ensuring efficient operations, providing critical data insights, and managing the sales technology stack. The ideal candidate will have a strong understanding of sales methodologies, CRM systems, and data analysis, with a passion for enabling sales success. You will be responsible for streamlining sales workflows, improving data accuracy, and empowering the sales team to achieve their targets. This is a fantastic opportunity to make a tangible impact on sales performance in the Eastern Cape region.

Key Responsibilities

• Manage and optimize the sales process from lead generation to closing, ensuring efficiency and effectiveness.
• Oversee the use and administration of the company's CRM system (e.g., Salesforce), ensuring data integrity and user adoption.
• Develop and generate sales reports, dashboards, and performance metrics to provide insights into sales trends and opportunities.
• Collaborate with sales leadership to define sales territories, quotas, and compensation plans.
• Implement and manage sales enablement tools and technologies to support the sales team.
• Identify areas for process improvement within the sales operations function and implement solutions.
• Assist in sales forecasting and pipeline management activities.
• Provide training and support to the sales team on sales processes, tools, and best practices.
• Coordinate with marketing and finance teams to ensure alignment on lead management and revenue recognition.
• Monitor sales performance against targets and identify deviations, proposing corrective actions.
• Ensure compliance with sales policies and procedures.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales operations, sales support, or a related role.
• Proven experience with CRM systems (e.g., Salesforce, HubSpot) and other sales technology tools.
• Strong analytical skills with the ability to interpret sales data and generate actionable insights.
• Excellent understanding of sales processes and methodologies.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented with a commitment to accuracy.
• Ability to work independently and manage multiple priorities.

Benefits

Our client offers a competitive salary, medical aid, a retirement fund, and opportunities for professional development. This role is based on-site in Queenstown, Eastern Cape , and is ideal for someone looking to grow their career in sales operations within a supportive environment.