Sales Operations Leader: Data, CRM & Enablement

Placements24; Queenstown (MD); On-site; USD 36,000 - 60,000; Full time

Job summary

Placements24 in Queenstown, Eastern Cape, is seeking a driven Sales Operations Manager to optimize sales processes and boost performance. You will streamline workflows, ensure data accuracy, and empower the sales team with critical insights.

The role requires strong experience with CRM platforms (Salesforce, HubSpot) and data analysis, plus proficiency in Excel or Google Sheets. You will partner with sales, marketing, and finance to align lead management and revenue recognition.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 5 years of experience in sales operations, sales support, or related role.
• Proven experience with CRM systems (Salesforce, HubSpot) and other sales technology tools.
• Strong analytical skills with the ability to interpret sales data and generate insights.
• Excellent understanding of sales processes and methodologies.
• Proficiency in Microsoft Excel or Google Sheets for data analysis and reporting.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with the ability to work independently and manage multiple priorities.

Responsibilities

• Manage and optimize the sales process from lead generation to closing, ensuring efficiency and effectiveness.
• Oversee the use and administration of the company's CRM system (e.g., Salesforce, HubSpot), ensuring data integrity and user adoption.
• Develop and generate sales reports, dashboards, and performance metrics to provide insights into sales trends and opportunities.
• Collaborate with sales leadership to define sales territories, quotas, and compensation plans.
• Implement and manage sales enablement tools and technologies to support the sales team.
• Identify areas for process improvement within the sales operations function and implement solutions.
• Assist in sales forecasting and pipeline management activities.
• Provide training and support to the sales team on sales processes, tools, and best practices.
• Coordinate with marketing and finance teams to ensure alignment on lead management and revenue recognition.
• Monitor sales performance against targets and identify deviations, proposing corrective actions.
• Ensure compliance with sales policies and procedures.

Skills

CRM proficiency

Data analysis

Excel/Sheets

Project management

Communication

Team collaboration

Education

Bachelor's degree in Business Administration

Tools

Salesforce

HubSpot

Job description

Placements24 in Queenstown, Eastern Cape, is seeking a driven Sales Operations Manager to optimize sales processes and boost performance. You will streamline workflows, ensure data accuracy, and empower the sales team with critical insights.

The role requires strong experience with CRM platforms (Salesforce, HubSpot) and data analysis, plus proficiency in Excel or Google Sheets. You will partner with sales, marketing, and finance to align lead management and revenue recognition.