Sales Operations Leader II: Strategy & Analytics

Dal-Tile LLC; Los Angeles (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Company Match on 401k

Employee Purchase Discount

Tuition Reimbursement

Job summary

Dal-Tile, a leading manufacturer of tile and natural stone in the United States, is seeking a Sales Operations Manager II to oversee key programs and projects, focusing on process improvements and customer engagement. You will collaborate with Sales leadership to develop programs, planning, reporting, and guidance to ensure the Sales team operates efficiently and effectively.

Responsibilities include leading strategic initiatives, managing sales and inventory programs, delivering advanced

Qualifications

• Bachelors degree in a related field or equivalent education and/or experience.
• 6-8 years relevant experience or equivalent education and/or experience.

Responsibilities

• Lead the development and implementation of strategic programs and initiatives to improve Sales Operations, streamline processes, and enhance the customer experience.
• Collaborate with Sales teams, internal departments, and external service providers to resolve complex issues and ensure seamless operations.
• Lead the development and management of sales, inventory, and other operational programs to drive efficiency and effectiveness.
• Provide advanced sales reporting, metrics, and dashboards to support data-driven decision-making and performance tracking.
• Analyze internal and external data on sales, marketing, and merchandising activities to recommend actionable insights and strategies to Sales leadership.
• Ensure customer compliance programs are effectively monitored, and objectives are achieved to mitigate financial risks and improve outcomes.
• Identify and implement process improvement opportunities within the Sales Support function, recommending enhancements to streamline operations.
• Work directly with external customers and internal teams to provide accurate sales data, forecasts, and insights that support strategic decision-making.
• Support Sales teams in creating impactful sales proposals and presentations by providing relevant data and collaborating on content development.
• Perform other duties as needed.

Education

Bachelor's degree in a related field or equivalent education and/or experience

Job description

Dal-Tile, a leading manufacturer of tile and natural stone in the United States, is seeking a Sales Operations Manager II to oversee key programs and projects, focusing on process improvements and customer engagement. You will collaborate with Sales leadership to develop programs, planning, reporting, and guidance to ensure the Sales team operates efficiently and effectively.

Responsibilities include leading strategic initiatives, managing sales and inventory programs, delivering advanced