Sales Operations Leader — Deal Desk & Enablement

Panopto; États-Unis; Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Panopto is seeking a Manager, Sales Operations to lead a global team supporting quote-to-close activities. You will drive frontline sales support, deal desk, contracting, and order processing with a focus on efficiency, governance, and data-driven improvement.

You will partner with Sales Leadership, Finance, Legal, and Product to optimize workflows, reduce friction, and scale operations while mentoring team members to elevate their craft and performance.

Qualifications

• Experience leading a Sales Operations team and managing end-to-end quote-to-cash processes.
• Strong knowledge of deal desk, contracting, and order processing workflows.
• Ability to optimize processes, implement automation, and partner with Sales leadership.

Responsabilités

• Lead and develop a team of Sales Operations professionals.
• Oversee frontline sales support, deal desk, contracting and order processing.
• Set SLAs, ensure pricing policy compliance and governance.
• Partner with Sales Leadership, Finance, Legal, and Product.
• Identify bottlenecks and implement process improvements.
• Develop and maintain SOPs and knowledge resources.
• Track performance metrics and report insights.
• Explore automation and AI to reduce manual work.

Connaissances

Leadership

Sales operations

Deal desk

Contracting

Order processing

Automation

AI in sales

Process documentation

Training & enablement

Cross-functional collaboration

Outils

Salesforce

ERP systems

Description du poste

Panopto is seeking a Manager, Sales Operations to lead a global team supporting quote-to-close activities. You will drive frontline sales support, deal desk, contracting, and order processing with a focus on efficiency, governance, and data-driven improvement.

You will partner with Sales Leadership, Finance, Legal, and Product to optimize workflows, reduce friction, and scale operations while mentoring team members to elevate their craft and performance.