Remote Sales Operations Lead & Deal Desk Manager

Big Internet Seller Services Inc; United States; Remote; USD 115,000 - 125,000; Full time

Job summary

Panopto is seeking an experienced Manager, Sales Operations to lead the frontline sales support, deal desk, contracting, and order processing, driving efficiency and seller experience in a remote-friendly environment.

You will collaborate with Sales Leadership, Finance, Legal, and Product to optimize quote-to-close workflows, implement automation, and establish KPI-driven performance standards.

Qualifications

• Experience leading Sales Operations teams in a B2B SaaS or tech organization.
• Proven ability to improve quote-to-close processes and seller experience.
• Strong collaboration with Finance, Legal, and Sales leadership.

Responsibilities

• Lead and develop Sales Operations team responsible for frontline sales support, deal desk, contracting, and order processing.
• Maintain approvals, pricing policies, discounting guidelines, and governance.
• Improve workflows with automation and AI to reduce manual tasks.
• Partner with Sales Leadership to optimize quote-to-close processes and data flow with Finance.
• Establish and report on KPIs and performance metrics across requests and processing.

Skills

Sales Operations

People leadership

Salesforce CRM

CPQ expertise

Process improvement

Tools

Salesforce

CPQ tools

Job description

Panopto is seeking an experienced Manager, Sales Operations to lead the frontline sales support, deal desk, contracting, and order processing, driving efficiency and seller experience in a remote-friendly environment.

You will collaborate with Sales Leadership, Finance, Legal, and Product to optimize quote-to-close workflows, implement automation, and establish KPI-driven performance standards.