Sales & Operations Lead: Grow Relationships & Results

Sky One Federal Credit Union; Hawthorne (CA); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

SkyOne Federal Credit Union in Hawthorne, CA is seeking a Sales and Operations Assistant Manager who can coach top performers, drive sales results, and deliver outstanding member experiences. This hands-on leader balances revenue growth with operational excellence.

You will mentor staff, optimize processes, and analyze performance metrics to identify growth opportunities. The role requires engaging leadership, accountability, and a relentless focus on service quality.

Formación

• The ideal candidate is equal parts sales leader, operational strategist, coach, and problem solver.
• Strong coaching and people-development capabilities.
• Experience driving sales growth and improving member relationships.

Responsabilidades

• Lead the team in achieving and exceeding sales, referral, and member relationship goals.
• Coach employees to identify member needs and recommend valuable products and services.
• Oversee daily contact center operations to maintain service levels and efficiency.
• Monitor workflows, staffing levels, and performance to maximize productivity.
• Develop strategies to increase product penetration and member engagement.
• Maintain policies and regulatory compliance while driving customer satisfaction.

Descripción del empleo

SkyOne Federal Credit Union in Hawthorne, CA is seeking a Sales and Operations Assistant Manager who can coach top performers, drive sales results, and deliver outstanding member experiences. This hands-on leader balances revenue growth with operational excellence.

You will mentor staff, optimize processes, and analyze performance metrics to identify growth opportunities. The role requires engaging leadership, accountability, and a relentless focus on service quality.