Sales Operations Lead: CRM, Analytics & Revenue Strategy

Keenfinity Group; Burnsville (MN); On-site; USD 80,000 - 110,000; Full time

Job summary

Keenfinity is seeking a Sales Operations Manager to lead and optimize sales operations and administration for RTS Intercom, Telex Radio Dispatch, and Telex Aviation. You will streamline processes, manage data, and deliver insights that drive revenue growth.

The role partners with sales leadership, marketing, finance, and other departments to ensure accuracy, scalability, and alignment with company goals. A US-based base salary ranges from $80,000 to $110,000, with compensation determined by

Qualifications

• 5+ years of experience in sales operations or revenue operations.
• Expertise in CRM systems (Salesforce preferred), SAP and sales analytics tools and Power Point
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication and leadership abilities.

Responsibilities

• Develop, implement, and continuously improve sales processes and workflows.
• Identify bottlenecks and recommend improvements for efficiency.
• Administer and maintain CRM systems (Salesforce).
• Ensure data integrity and accuracy across all sales platforms.
• Develop and maintain dashboards and reports to track KPIs, pipeline health, and revenue performance.
• Analyze trends and provide insights to support strategic decisions.
• Assist in sales forecasting and pipeline analysis to support accurate revenue projections.
• Collaborate with finance and Growth leadership on annual and quarterly planning.
• Act as a liaison between sales, marketing, finance, and operations to align goals and initiatives.
• Manage contract administration, including review, compliance, and documentation.
• Coordinate pricing approvals, discount structures, pricing and promotional programs.
• Manage the Unilateral Pricing Program, co-ordinate with committee and liaise with Legal council as and when required.
• Ensure smooth communication and execution of campaigns and promotions.
• Ensure accurate and timely invoicing and credit management in collaboration with finance.
• Maintain customer records and ensure data integrity across all systems (SAP, CRM etc.).
• Monitor and manage sales incentive programs and commission calculations.

Skills

CRM

Data analysis

Leadership

Forecasting

Communication

Education

Bachelor's degree in Business or related field

Tools

Salesforce

SAP

PowerPoint

Power BI

Tableau

Job description

Keenfinity is seeking a Sales Operations Manager to lead and optimize sales operations and administration for RTS Intercom, Telex Radio Dispatch, and Telex Aviation. You will streamline processes, manage data, and deliver insights that drive revenue growth.

The role partners with sales leadership, marketing, finance, and other departments to ensure accuracy, scalability, and alignment with company goals. A US-based base salary ranges from $80,000 to $110,000, with compensation determined by